Billing, Customer Satisfaction, Customer Support/Service, High School Diploma, Identify Issues, Internet Backup, Marketing, Problem Solving Skills, Revenue Growth, Sales, Sales Support, Technical Sales
ZENO Management, Inc. is a sales and marketing firm hiring an AT&T Sales & Customer Care Representative to be the direct point of contact for Milwaukee switching to fiber. The AT&T Customer Care will also answer questions and make sure their new connection is solid from day one. Along the way, the AT&T Sales & Customer Care Representative will listen for chances to recommend upgrades: a faster plan, better equipment, or extra services.
As an AT&T Sales & Customer Care Representative, you’ll visit Milwaukee customers to provide hands-on help with their AT&T Fiber service. You’ll demonstrate how AT&T Fiber delivers the fastest, most reliable internet available. The AT&T Sales & Customer Care Representative support will drive sales by making sure every customer is satisfied with their AT&T Fiber experience.
Responsibilities of AT&T Sales & Customer Care Representative
- Milwaukee customers as they switch to AT&T Fiber, offering patient, friendly guidance that makes the upgrade feel effortless.
- Demonstrate how supporting AT&T Fiber’s symmetrical speeds improve daily online routines, reinforcing the benefits customers heard during the sales process.
- Install and confirm whole‑home Wi‑Fi performance so every device stays connected, helping customers feel the reliability that drives AT&T Fiber sales.
- Introduce AT&T Internet Backup as a helpful, everyday safeguard that supports sales conversations about dependability.
- Assist customers with activating AT&T security protections, reinforcing confidence, and supporting long‑term sales relationships.
- Check back with new subscribers to ensure they’re satisfied, informed, and confident in their AT&T Fiber choice, strengthening future sales momentum.
Qualifications of AT&T Sales & Customer Care Representative
- A high school diploma or GED is preferred.
- Experience in sales or customer support is a plus.
- Problem‑solving ability to resolve billing, sales, and technical inquiries quickly.
- Technical aptitude to provide basic troubleshooting for devices and connectivity
- Motivated to meet both customer satisfaction and sales conversion goals.