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AST Specialist II, On-Site Services

One Workplace

San Jose, CA

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JOB DETAILS
SALARY
$22.27–$25.30 Per Hour
SKILLS
Administrative Skills, Analysis Skills, Billing, Communication Skills, Computer Systems, Data Quality, Dental Insurance, Detail Oriented, Documentation, Emerging Technology, Equal Employment Opportunity (EEO), Furniture, Inventory Cycle Counts, Inventory Management, Inventory Reports, Lift/Move 50 Pounds, Mathematics, On Site Support, Organizational Skills, Performance Analysis, Presentation/Verbal Skills, Problem Solving Skills, Product Documentation, Product Shipments, Project/Program Management, Quality Metrics, Reconciliation, Root Cause Analysis, Statistics, Team Player, Time Management, Vision Plan, Warehousing, Writing Skills
LOCATION
San Jose, CA
POSTED
Today
Overview

We are One Workplace. We believe that people with a purpose need great spaces to perform their best work. We think big but work small, innovate through relentless curiosity, and treat each other - and our clients - like family. Over the past 100 years, we haven't forgotten who we are, and we've never stopped changing. From big city skyscrapers to the west coast's premier universities and medical facilities, we design insightful work spaces with the latest technology to provide our clients an environment that embodies their image and encourages success. Our drive and dedication to providing our clients with innovative spaces and solutions has helped us expand our footprint, and now it is time to expand our team.

One Workplace is committed to the development of empathetic leaders, diversification of talent and increased representation at every level of our business. We believe in cultivating a culture of inclusion and are dedicated to building and retaining teams through removing unnecessary barriers to employment and providing opportunities for career growth. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Compensation range: $22.27 - $25.30 per hour

The base salary will be determined based on your location, experience, and the pay of employees in similar positions. Actual total compensation will be dependent upon the individual's skills, experience and qualifications.

Benefits:
  • 15 days of PTO
  • 13 Paid holidays
  • Medical/Dental/Vision Insurance
  • 401k + Employer Match
  • Paid Parental Leave
  • Wellness App with reimbursement of up to $500 per year
  • Profit Sharing
Position Summary

Location: San Jose, CA

Hours: Early Day shift 5:30 am - 2:00 pm, Monday - Friday

The AST Specialist receives product into Hedberg inventory and assists with other administrative functions in Warehouse Operations. Coordinates timely and accurate processing of inventory movement and maintains data integrity using the host computer system.

Responsibilities:
  • Matches receiving paperwork (packing lists, bills of lading, invoices) to orders; audits paperwork for accuracy and completeness and receives product into inventory. Utilizes Hedberg software for entry, retrieval, and correction of product information
  • Performs and reconciles cycle counts or periodic inventories in assigned areas. Assists Warehouse personnel in maintaining integrity/accuracy of product inventory, including current locations and status. Assists Delivery and Installation personnel in locating product and documenting movement of product into and out of inventory and researches discrepancies and inventory adjustments.
  • Audits all transactions made by Warehouse Team to ensure accuracy, completeness, and timeliness of information entered.
  • Monitors urgent requests and maintains tracking/communication with furniture project management.
  • Serves as a point of contact for problem resolution and communicating information on inventory questions.
  • Assists with documenting performance data, monitoring reports, reconciling productivity data with work hours and in calculation of production and quality metrics. Assists supervisors in monitoring daily reports.
  • Schedules and coordinates incoming product shipments from vendors.
  • Coordinates inventory pull requests for customers and fulfills client ticket requests as needed.
  • Maintains a proactive working relationship with managers, supervisors, leaders, and personnel within Operations and with internal customers in other departments.
  • Advise supervisors of problems, questions, or training needs in the department.
  • Ability to analyze inventory reporting and data to determine root causes of errors/discrepancies.
  • Fully proficient with inventory management systems (Snaptracker, Ensync).
Qualifications:

Education/Experience

High School diploma or general education degree (GED); or 3+ years previous experience in warehouse and/or inventory control operations; or equivalent combination of education and experience. AA or BA degree is a plus.

Knowledge/Skills/Abilities
  • Strong verbal and written communication skills
  • High attention to detail and accuracy.
  • Must be assertive, flexible, and have a strong sense of urgency.
  • Requires strong organizational skills and self-motivation
  • Must be able to effectively solve problems and make decisions independently
  • Knowledge of Google Office systems with ability to learn internal system
  • Knowledge of basic warehouse functions helpful
Physical Requirements
  • Seeing, hearing, color perception, clear speech
  • Ability to move distances within the office and warehouse
  • If completing job tasks in the warehouse, must be able to consistently lift 50 to 75 pounds
  • Complex reading and writing
  • Ability to work mathematical calculations for reporting and keeping statistics


Working Environment

Regularly works alone and with others in person, over the phone and via email. Generally works in an office environment around moderate noise. Has daily interaction in the warehouse around loud noises and changing temperatures.

If this sounds like the right opportunity for you, we encourage you to apply with your resume today. We look forward to connecting!

About the Company

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One Workplace