Asst Store Mgr - Service, Full Time, Woodland Mall, Pottery Barn

Williams-Sonoma

Grand Rapids, MI

JOB DETAILS
SKILLS
Coaching, Communication Skills, Customer Experience, Customer Relations, Customer Service Management, Leadership, Meet Sales Quota, Multitasking, Organizational Skills, Problem Solving Skills, Retail, Retail Management, Sales, Team Building, Team Lead/Manager
LOCATION
Grand Rapids, MI
POSTED
1 day ago

We are seeking a motivated Assistant Manager of Sales and Service to support our team in delivering exceptional customer experiences and achieving sales goals.

  • Lead store team to create a positive environment, coach staff on sales and service, and ensure adequate staffing and coverage.
  • Build strong customer relationships, resolve service issues promptly, and promote the company's People-First culture.
  • Utilize training resources to enhance product knowledge and selling skills.
  • Demonstrate excellent communication, leadership, and organizational skills with 2-3 years of retail or customer service management experience.
  • Manage multiple priorities, be physically active on the sales floor, and lift medium to large items up to 75 lbs.

    Benefits include discounts, health insurance, 401(k), paid time off, and growth opportunities. Full-time associates should have open availability, including weekends. This role emphasizes a customer-focused approach and team leadership in a retail setting.

About the Company

W

Williams-Sonoma