Coaching, Communication Skills, Customer Experience, Customer Service Systems, Customer Support/Service, Leadership, Meet Sales Quota, Multitasking, Organizational Skills, Pinnacle, Resolve Customer Issues, Retail Management, Sales, Team Building, Team Lead/Manager, Time Management
We are seeking an Assistant Manager of Sales and Service to support our team in providing exceptional customer experiences and achieving sales goals.
- Lead the store team by coaching staff, ensuring proper staffing, and fostering a positive, fair environment.
- Maintain a strong presence on the sales floor to model sales and service excellence.
- Address client service issues promptly using client information systems.
- Utilize training resources to improve team product knowledge and sales skills.
- Demonstrate excellent communication, organization, and leadership abilities.
- Manage multiple priorities with strong critical thinking and time management skills.
Physical requirements include being mobile on the sales floor and lifting up to 75 lbs. Availability for flexible full-time or part-time hours, including weekends, is necessary.
Benefits may include discounts, 401(k), wellness programs, health insurance, and career development opportunities. The role emphasizes a People-First culture and is committed to diversity and equal opportunity.