Analysis Skills, Basic Checks (BC), Budgeting, Coaching, Communication Skills, Continuous Improvement, Corporate Policies, Cost Control, Customer Support/Service, Detail Oriented, Employee Orientation, Health Insurance, Interpersonal Skills, Maintain Compliance, Marketing, Microsoft Office, Outbound Marketing, Performance Management, Performance Reviews, Problem Solving Skills, Revenue Growth, Sales, Strategic Analysis, Target Marketing, Team Lead/Manager, Time Management, Tuition Reimbursement
We are seeking a dynamic and motivated individual to join our team as an In-House Marketing Assistant Manager.
In this role, you will oversee the day-to-day operations of our In-House Marketing department, driving production for various marketing programs while ensuring compliance with company policies and procedures. Must have Timeshare Marketing Sales Experience.
Key Responsibilities:
- Lead a team of sales-oriented marketing staff, recruiting, training, and developing associates to maximize their potential and drive sales success.
- Develop and host weekly meetings to inspire and motivate your team, fostering a culture of excellence and continuous improvement.
- Design programs and strategies to increase tour flow during off-season months, maximizing marketing opportunities.
- Maintain 100% satisfaction with owners and guests by addressing concerns promptly and providing exceptional service.
- Exceed budget tour flow targets and manage marketing costs efficiently while maintaining site penetration above approved levels and minimizing guest complaints.
- Manage representative performance standards and penetration rates to optimize results, conducting performance appraisals, counseling, and coaching sessions as needed.
Why Hilton Grand Vacations
We offer competitive compensation, including a base salary plus incentives, along with opportunities for professional growth and career advancement. Our customizable benefits package ensures your individual needs are met, including but not limited to:
- 401k matching
- Health insurance
- Paid time off
- Tuition reimbursement
Job Requirements
- One year of Timeshare Management and Customer Service experience.
- Proficiency in MS Office Suite, Concierge Web-Based Reporting, and basic check-in procedures.
- Strong attention to detail with excellent analytical and problem-solving skills.
- Ability to think strategically and analyze information in a timely and accurate manner.
- Excellent interpersonal communication skills to effectively interact with all levels of the organization.
- Schedule: Full-time with availability for evening shifts, weekends, and holidays as needed.
How We Invest in You
- Total compensation of $75,000, including competitive base plus incentives.
- Opportunities for professional growth and career advancement.
Join Our Team
If youre a motivated leader with a passion for sales and marketing, dedicated to delivering exceptional guest experiences, we encourage you to apply for the In-House Marketing Supervisor position at Hilton Grand Vacations. Take the next step in your career with us.
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company, bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of:
- Race
- Religion
- Color
- National origin
- Gender
- Sexual orientation
- Age
- Marital status
- Veteran status
- Disability status
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Hilton Grand Vacations Inc