Our Assistant Director of Engineering (Maintenance) at Ka Haku will be responsible for overseeing daily maintenance and property engineering operations within a luxury resort environment to ensure guestrooms, public areas, back of house spaces, and resort amenities are maintained to the highest standards of safety, functionality, and presentation. The Assistant Director of Engineering provides operational leadership and technical oversight of the engineering team, ensuring preventative maintenance programs are executed effectively, service standards are consistently met, and maintenance issues are resolved in a timely manner. This role supports team development, operational efficiency, and a seamless guest experience consistent with luxury hospitality expectations as part of an opening luxury resort team.
A strong commitment to our Spirit of Service culture and Hilton Values is expected in all interactions with guests and team members.
HGV offers outstanding Team Member travel discount programs and much more through Perks at Work, exclusive Go Hilton Travel, HGV Getaway, and RCI Travel, opening access to discounts at over 1500+ brands and resorts. Your daily work location unlocks your specific set of benefits.
Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's ''America's Greatest Workplaces for Parents & Families.'' Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Additional Responsibilities Include:
Support the Director of Engineering in managing daily departmental operations, ensuring efficient and effective execution of maintenance activities.
Provide leadership and direction to the Engineering Supervisors and Maintenance Technicians, ensuring work is prioritized and completed to quality and safety standards.
Oversee daily engineering operations, including work orders, inspections, and preventative maintenance programs.
Ensure all building systems (mechanical, electrical, plumbing, HVAC, and life safety systems) operate safely and efficiently.
Monitor and support the operation of specialty amenities, including:
Pools and water features
Exterior areas and infrastructure
Japanese style ofuro soaking facilities, including pumps, heating, filtration, and sanitation systems
Review maintenance logs, inspection reports, and work orders to ensure accuracy, completion, and follow up.
Assist in identifying recurring maintenance issues and implementing corrective or preventative solutions.
Support departmental scheduling, staffing coordination, and workload distribution to meet operational demands.
Coordinate with Front Office, Housekeeping, and other departments to support room readiness and overall guest satisfaction.
Assist in managing vendor relationships and coordinating contracted services.
Ensure compliance with company policies, OSHA standards, and safety regulations.
Support training, onboarding, and development of engineering team members.
Assist in budget monitoring, inventory control, and resource management.
Act on behalf of the Director of Engineering in their absence, ensuring continuity of operations.
Communicate effectively with leadership regarding departmental performance, operational risks, and improvement opportunities.
Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
Completes all required Company training/compliance courses as assigned.
Adheres to Company standards and maintains compliance with all policies and procedures.
Performs other related duties as assigned.
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members.
To fulfill this role efficiently, you must possess the following minimum qualifications and experience:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.