Associate Software Support Specialist, ERP Pro Integrations

Tyler Technologies

Plano, TX

JOB DETAILS
SKILLS
Artificial Intelligence (AI), Automation, Billing, Business Analysis, Call Centers, Cloud Computing, Consulting, Contract Management, Cross-Functional, Customer Experience, Customer Relations, Customer Support/Service, Data Management, Data Processing, ERP (Enterprise Resource Planning), Federal Government, Forecasting, Internet/Online Service, Market Segmentation, Marketing, Operational Support, Partner Sales, Product Demonstration, Project Development, Project/Program Management, Relationship Management, Sales, Sales Management, Sales Support, Scripting (Scripting Languages), Service Level Agreement (SLA), Software Administration, Software Debugging, Software Engineering, State Government, Strategic Planning, Team Lead/Manager, Technical Delivery, Technical Leadership, Technical Recruiting, Technical Strategy
LOCATION
Plano, TX
POSTED
Today

Client Engagement LeadThe Client Engagement Lead builds strong, value-driven partnerships with assigned clients to ensure their satisfaction, retention, and success. This role is responsible for day-to-day relationship management, driving product adoption, and improving Net Promoter Scores (NPS) by delivering meaningful client outcomes and removing friction in their experience.In this role, you will partner with elected officials, justice leaders, and financial stakeholders to understand their priorities and guide them toward technology solutions that deliver impact. You will develop a deep understanding of Tyler's Justice solutions and competitive strengths, telling a compelling story that resonates with diverse audiences.Support Services Representative – Columbia, South Carolina | Overland Park, KansasAs a Support Services Representative, you will interact directly with our local and state partners and citizens using the many online services we provide on behalf of the State of South Carolina. You will assist customers by investigating and reproducing errors, reporting software bugs, troubleshooting errors, and providing general support.Associate Solution Consultant – Cranberry Township | Lubbock, Texas | RemoteThe Associate Solutions Consultant supports the sales team throughout the sales process by providing product, technical, and industry expertise. In this developmental role, the Associate Solutions Consultant will partner closely with Sales Representatives and team leadership to learn how to align Tyler's K12 HR software to client needs.Sales Enablement Specialist – Yarmouth, Maine | Troy, Michigan | Plano, TexasAs a Sales Enablement Specialist, you'll help build and execute programs that strengthen sales capabilities, improve consistency across teams, and accelerate business results. You'll collaborate closely with Sales, Marketing, and Product leaders to ensure that sellers are equipped with the knowledge, messaging, and resources needed to succeed in every client interaction.Client Experience AI Enablement Lead – Lubbock, Texas | Billings, Montana | Pittsburgh, PennsylvaniaThe Client Experience Artificial Intelligence Enablement Lead supports the Client Experience organization by leveraging AI, data, and knowledge systems to improve how client-facing teams operate and how clients access information.Senior Cloud Engineer – Overland Park, Kansas | Yarmouth, Maine | Troy, Michigan | Herndon, VirginiaTyler Technologies is currently looking to hire a Senior Cloud Engineer to work a hybrid schedule at one of several of our key locations. This job is working cross functionally to build automation and tools to streamline our customer migrations. Successful candidates will bring cloud expertise, scripting and IaC skills. Have the ability to think and work independently, as needed. Participate in project development and be responsible for Cloud requirements design, implementation and support.Cloud Engineer – Overland Park, Kansas | Yarmouth, Maine | Troy, Michigan | Herndon, VirginiaTyler Technologies is currently looking to hire a Cloud Engineer to work a hybrid schedule at one of several of our key locations. The role is working cross functionally to build automation and tools to streamline our customer migrations. Successful candidates will bring cloud expertise, scripting and IaC skills. Have the ability to think and work independently, as needed. Participate in project development and be responsible for Cloud requirements design, implementation and support.Executive Vice President, State & Federal – Overland Park, Kansas | Plano, Texas | Herndon, VirginiaAs the Executive Vice President for the State & Federal market segment. You will serve as a senior executive responsible for execution of strategic initiatives within the State & Federal Market as well as across Tyler.SVP, Platform Technology - State & Federal – Kansas City, Kansas | Plano, Texas | Herndon, Virginia | Overland Park, KansasThe Senior Vice President (SVP) of Platform Technology for Tyler Technologies' State & Federal Group will provide strategic and technical leadership to advance the development, adoption, and growth of Tyler's platform technologies across the state and federal government markets.Client Experience Business Analyst – Remote | Yarmouth, Maine | Troy, Michigan | Plano, TexasThe Client Experience Business Analyst is responsible for empowering the sales organization across Tyler with technology, processes and data. The incumbent will perform overall Client Experience reporting and data management functions including collecting, analyzing, evaluating and reporting on leads, activities, pipeline, forecast, proposals, demo, contracts, project management, support ticketing and operations, SLAs, contact center, and competitors to measure overall performance.#J-18808-Ljbffr

About the Company

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Tyler Technologies

Founded in 1966 and based in Plano, Texas, Tyler Technologies is the largest national provider of integrated software systems and information technology services exclusively focused on the public sector. Simply put — Tyler empowers people who serve the public.

We devote all of our time, energy and resources to help local governments and school districts become more efficient, accessible and responsive. At more than 11,000 local government offices in all 50 states, Canada, the Caribbean, the United Kingdom and other international locations, our clients can attest to our ability to fulfill this promise.

Tyler delivers an expansive portfolio of software and service solutions designed to automate mission-critical public sector operations, including:

State & Local Government Solutions
  • ERP | Financial
  • Courts & Justice
  • Appraisal & Tax
  • Records & Documents
  • Planning, Permitting & Licensing
  • Public Safety
School Solutions
  • Student Management
  • Financial
Our commitment goes well beyond delivering solutions that work for our public sector clients. It’s also about consistently delivering value for our employees and shareholders.

Working With Us
Working at Tyler means you are part of a vibrant community of professionals who care about their clients as much as they care about each other. We work closely, sharing knowledge and inspiring each other to learn and grow so that we can continually improve service to our clients. When you work at Tyler, you receive benefits that support your health and well-being. Our comprehensive offering was created to accommodate the diverse lifestyles of our staff.

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.
COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Accounting and Auditing Services
FOUNDED
1966