The Associate Service Manager supports operational functions, oversees client service transactions, and assists with compliance and audit readiness. They lead the branch in executing strategic priorities, coach team members, and promote a culture aligned with firm values, including diversity and inclusion. Responsibilities include managing trade support, money movement, document quality, and process improvements, while resolving client inquiries and escalating issues when needed. The role involves training Service Associates, participating in special projects, and collaborating with cross-functional partners. Candidates should have a high school diploma (college preferred), industry experience (minimum 2 years), relevant licenses, strong leadership, communication, organizational, and problem-solving skills. Reporting to the Service Manager, this position offers growth opportunities within a supportive environment that values diversity and excellence. The salary range is $68,000–$120,000, plus additional incentives and benefits.
Morgan Stanley is a global financial services firm offering a complete range of financial services to a large and diversified group of clients and customers, including governments, corporations, institutions and individuals throughout the world. The talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity and excellence. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and to grow.