ASSOCIATE-SCM LOGISTICS

Duties:

• Receive direction from SCM leadership and work collaboratively in a team environment.
• Collaborate with physicians, allied health professionals, administrators, SCM staff, vendors, and other individuals internal and external to the client.
• Direct involvement with specific departments to support accurate receiving, distribution, inventory control, transportation, records management, warehousing, and storage of products.
• Responsible for daily activities associated with the movement of materials, ensuring safety, security, and productivity standards are met.
• Significant interaction with suppliers regarding expediting, returns, and solving invoice/receipt problems.
• Provide support for SCM - Logistics and handle a high volume of incoming requests via phone, mail, and fax from all levels of staff.
• Act as a point of contact for other SCM areas to resolve inquiries and problems, enlisting appropriate SCM personnel for assistance as needed.
• Work on special projects as assigned.
• Utilize appropriate sources of information to research/resolve problem transactions related to Invoices not Received and Received not Invoiced.
• Research/resolve specialty transactions derived from verbal or written requests, including researching aged items on proof of delivery, identification of shipping mode, and managing returns.
• Assist with distribution of medical products and services, including controlled substances and hazardous materials.
• Utilize a variety of reports to ensure data integrity in transactions, including special handling instructions, expediting, critical orders, and routine fulfillment.
• Identify trends causing processing delays and collaborate with affected individuals to implement long-term solutions.
• Sustain and comply with a broad range of policies and governmental regulations.
• Assist with projects as directed by SCM leadership.
• Perform other job-related duties as assigned by leadership.
• Licensure/Certification Required: A small subset of employees may be asked to drive, and a driver’s license would be required under those circumstances.

Skills:

• Requires strong personal computer skills, communication skills, problem-solving, continuous improvement, and teaming skills.
• Serve as a resource on department and institutional initiatives; share knowledge with customers and colleagues.
• Excellent verbal and written communication skills.
• Assist with SCM continuous improvement initiatives.
• Ability to work in a team-oriented atmosphere.
• Must be adaptable and flexible in an ever-changing work environment.
• Able to handle/prioritize tasks simultaneously.
• Basic understanding of accounting principles.
• Work as a team to provide support to all departments; work with other areas of SCM to ensure exceptional customer service.
• Ability to manage time to meet required deadlines.

Minimum Requirements:

• High School diploma/GED; AND, two (2) years' supply chain or business-related experience required.
• Associate’s Degree plus one (1) year of experience will be considered as an equivalent.