Associate Operations Manager

Integrated Psychiatric Consultants

Overland Park, Kansas

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JOB DETAILS

SKILLS

Behavioral Health, Business Growth, Contract Negotiation, Customer Relations, Customer Relationship Management (CRM), Customer Retention/Renewal, Data Analysis, Data Collection, Detail Oriented, Establish Priorities, Health Insurance, Healthcare, Healthcare Providers, Hospital, Leadership, Lift/Move 20 Pounds, Multitasking, Operations Management, Organizational Skills, Patient Care, Presentation/Verbal Skills, Problem Solving Skills, Process Development, Process Improvement, Project/Program Management, Psychiatric Nursing, Psychiatry and Mental Health, Social Work, Team Player, Telehealth, Time Management, Willing to Travel, Writing Skills

LOCATION

Overland Park, Kansas

POSTED

Today

Associate Operations Manager (Hybrid)

Reports to: Senior Director of Operations

Compensation: $45,000 - $60,000, dependent upon experience

Location: Overland Park, KS 66210

Schedule: Full-time, Monday-Friday
Remote/hybrid schedule on Mondays and Fridays, with on-site hours required at IPC Headquarters in Overland Park, KS on Tuesday – Thursdays.

Summary:

Integrated Psychiatric Consultants is currently seeking a dedicated and detail-oriented Associate Operations Manager to join its growing team in Overland Park, Kansas. The Associate Operations Manager is a full-time role, reporting to the Senior Director of Operations and is responsible for IPC’s client relationships across the country, ensuring business retention and growth. This includes management of clients and providers within their region at clinics, hospitals, inpatient units, correctional institutions, schools, and/or treatment facilities.

The Associate Operations Manager oversees provider retention, data analysis and reporting, process improvement, staffing coordination, and new behavioral health program implementation. This role serves as the primary contact for the clients as well as the providers and clinicians, ensuring continuous quality checks and communicating outcomes to clients and IPC leadership and stakeholders.

Main Responsibilities:

Manage and enhance client relationships to retain and grow business
Contract negotiation and extensions
Provider and clinician retention
Collect and analyze data and report to clients, providers/clinicians, and leadership. Data includes volume, provider utilization, quality, and trends
Identify processes that need to be improved or implemented and execute accordingly
Work with Medical Staff Coordinator/s and providers/clinicians to ensure all programs are staffed appropriately and timely
Implement new behavioral health programs in various facility types
Oversee internal departments to ensure new programs start timely
Work with facility and IPC staff to ensure continuous quality checks and communicate outcomes with client

Qualifications:

Bachelor’s Degree in related field
Experience with provider/practice management and healthcare operations preferred, not required
1 year of behavioral health or telehealth experience preferred
Ability to manage C-Suite relationships

Skills:

Excellent verbal and written communication
Exceptional judgment, active listening and decision making
Motivated, self-starter with strong critical thinking and problem solving
Highly organized, detail-driven and results oriented
Team player who embraces organizational change and a fast-paced environment
Ability to manage multiple projects simultaneously, prioritizing daily workload and ongoing projects
Can work efficiently as an individual, as well as a team member
Willing to travel up to 20% to visit clients throughout the year
Professional appearance and mannerisms
Ability to push, pull, lift or carry 20 pounds.
Frequently required to stand, walk, balance, bend, twist, squat and kneel.

Benefits Include:

401(k) Retirement with company match
Health insurance with HSA, Dental and Vision options
Short and long-term disability and Life insurance
Paid time off

About IPC:

Integrated Psychiatric Consultants (IPC) is a physician-owned and operated behavioral health staffing & management group offering end-to-end behavioral health solutions to the needs of organizations across the United States. Our nationwide network of board-certified psychiatrists, psychiatric nurse practitioners, behavioral health clinicians, licensed social workers, and other healthcare providers deliver high quality care to our partner facilities via on-site and telehealth placements. Learn more at https://integrated-pc.com

To Apply:

Apply online or via email with resume and cover letter to

apply@integrated-pc.com

Associate Operations Manager

Integrated Psychiatric Consultants

Overland Park, Kansas

About the Company

Integrated Psychiatric Consultants

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