Associate National Clinical Launch & Product Specialist - East

Who We Want

As an Associate National Clinical Launch & Product Specialist, you will support the successful introduction and adoption of MAKOroboticsystemstohealthcare facilitiesand providers.In this field-basedposition, you willcollaborate closely with healthcare professionals,hospital staff and cross-functional teams to implement clinical launch plans, deliver education and training, provide procedural support, and help integrate robotic-assisted technology into surgical workflows. You will also support product demonstrations,certificationlabsand technology showcase events while expanding your expertise across additional MAKOapplications. 

What You Will Do

• Lead the clinical implementation of MAKOtechnology and related clinical applicationsby executing launch plans, achieving clinical milestones, and supporting successful technology adoption at customer sites. 

• Deliver training and education programs for surgeons, nurses, andclinicalstaff to build proficiency in robotic-assisted surgical procedures and technology workflows. 

• Provide clinical and technical support during product launches, surgical procedures, and post-implementation activities to ensure customer success. 

• Collaborate with hospital administrators, surgical teams, and internalpartners to integrate robotic technology into existing surgical programs.

• Support surgeon certification programs, product demonstrations, clinical labs, and technology showcase events to promote awareness and utilization ofMAKOtechnology. 

• Serve as a primary clinical resource for customer questions, product troubleshooting, workflow optimization, and best-practice guidance related to robotic-assisted surgery. 

• Build and maintain relationships with healthcare professionals, gather customer feedback, and communicate customer needs to internal stakeholders to improve adoption and customer outcomes. 

• Maintain compliance with regulatory requirements, company policies, and quality standards while supporting product safety, clinical excellence, and continuous professional development. 

What You Need

Required Qualifications

• Bachelor's degree or equivalent work experience. 

• MAKO certification.

• Minimum 4 years of professional work experience.

• Minimum 2 years of experiencewith MAKO robotic applications and/or enabling technologies.

• Strong knowledge of orthopedic surgeryand robotic-assisted surgical technology and applications required.

• Excellent interpersonal skills and persuasive communication skills.

• Ability to train and empower others with responsibilities.

• Ability to travel extensively to support product launches and customer engagement.

• Problem-solving skills and the ability to make informed decisions under pressure.

Preferred Qualifications

• 2or more yearsof healthcareexperience.

• Experience supporting the launch, implementation, or adoption of new medical technologies inclinicalsettings. 

• Additional training, certification, or experience supporting multipleMAKOapplications. 

Additional Information

• This position requires the handling of instruments that may have been contaminated by blood or bodily fluids. In compliance with Occupational Safety and Health Administration (OSHA) regulations, Stryker will provide a safe working environment for all employees.

• Ability to lift, push, pull, and carry up to 50 lbs. 

• Ability to stand for extended periods.   

• Ability to manage stressful OR situations with professionalism and focus.

• Exerting up to 50 lbs of force occasionally and/or up to 20 lbs of force constantly to move objects.

• Must have a valid driver’s license.

• Fluency in written and spoken English required.