Associate MDR/Vigilance Specialist

Job Title: Associate MDR/Vigilance Specialist

Job Description

The role involves supporting the intake, evaluation, processing, and communication of complaints and adverse events in accordance with procedures and government regulations. The specialist will serve as the primary contact for product defect complaints, ensuring complete and accurate records and reporting of Medical Device Reports or adverse events as required by regulatory agencies. The position requires addressing and expediting product complaints while ensuring compliance with government regulations, and providing technical expertise to optimize complaint processing systems.

Responsibilities

• Support intake, evaluation, processing, and communication of complaints and adverse events.
• Provide administrative expertise in receipt processing and reporting of product defect complaints.
• Serve as the primary contact for product defect complaints, ensuring complete and accurate records and reporting.
• Address and expedite product complaints according to company policy and government regulations.
• Provide technical expertise to optimize complaint processing systems.
• Maintain and monitor systems to ensure all product complaint investigations are appropriately investigated and concluded.
• Support projects to develop or enhance programs and processes to meet regulatory reporting requirements.

Essential Skills

• Bachelor's degree in science, healthcare, or engineering.
• 0-2 years of relevant experience.
• Proficiency in Microsoft Office - Outlook, Word, and Excel.
• Ability to read and type the English language proficiently.
• Attention to detail.
• Adaptability to fluctuate between multiple activities/tasks.

Additional Skills & Qualifications

• Self-starter and self-motivating.
• Detail-oriented and skilled at technical writing.
• Knowledge of medical terminology.
• Experience working in databases.
• Understanding of good documentation practices (GDP), good manufacturing practices (GMP), and quality systems in a regulated environment.

Work Environment

The position involves working primarily at a computer/desk setting. It requires proficiency in the English language and the ability to type proficiently. The role primarily involves communication with internal contacts, with less complex interactions externally.

Job Type & Location

This is a Contract position based out of Mounds View, MN.

Pay and Benefits

The pay range for this position is $26.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Mounds View,MN.

Application Deadline

This position is anticipated to close on Aug 5, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.