The Associate Manager will assist the Store Manager in areas of sales, profitability, appearance, and overall operations of the store.
ESSENTIAL JOB FUNCTIONS
Supervise either wholesale or retail operations of the store and team members involved.
Responsible for supervising work performed by all team members assigned to store/HUB store.
Work jointly with the District Manager and Store Manager in recruiting, testing, hiring, evaluating, promoting, disciplining and discharging team members under his/her supervision.
Communicate & discuss information conveyed by the company to all store team members.
Train new team members and handle performance evaluations and recommend pay increases.
Responsible for ensuring all team members continually improve their skills through training on company policies and procedures, customer service, computer operations, catalogs, sales and safety.
May be assigned a schedule for making weekly customer calls.
Support the Store Manager in an area of store operations as assigned including store accounting/daily report, daily invoice checking, inventory control, etc.
Responsible for store/vehicle maintenance, performance, and appearance of delivery fleet. Maintain records for each vehicle.
Ensure staff is keeping store/HUB store neat, clean, and organized at all times.
Maintain electronic scheduling, clocking, and payroll.
Utilize the installer pricing system to manage gross profit, while maximizing commercial sales.
Monitor commercial returns for core and warranty abuse.
Review competitive price matches and price overrides for proper use.
Responsible for other duties as assigned by store, district, and/or regional manager, which may include various payroll, accounting, DC or other operational areas.
Work directly with the assistant management team to ensure all team members receive appropriate training in all areas.
May serve as City Delivery Supervisor. Supervise HUB store staff to ensure accuracy, maintain efficiency, and provide a high level of customer service. Coordinate and oversee city route schedules, functions, and deliveries from "HUB" store to area stores. Duties may include ensuring that all orders are picked and delivered efficiently, researching and solving any customer questions, problems and complaints, coordinating efforts of staff to maximize efficiency, etc.
Assist with scheduling workload, team member work schedules and time off (vacations, personal, etc.) scheduling proper amount of help ensuring customers receive best service possible.
Ensure a high degree of safety is maintained by store staff and drivers at all times.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
High School Diploma or equivalent (GED)
Completion of the Assistant Manager Certification, Sales Specialist Training, Manager Development Program, and Installer Service Specialist
Excellent interpersonal and leadership skills
Ability to read and match numerical/alpha characters quickly and accurately
Knowledge of automotive parts, equipment and systems
Desired:
Fluency in multiple languages (Spanish is highly desired)
ASE Certification
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.
It started with a father and son - Charles Francis "C.F." and Charles H. "Chub" O’Reilly. Together they had the courage and confidence to venture out on their own. Along with 11 others who shared the same desire to offer great customer service and auto parts availability, the doors of O’Reilly Automotive, Inc. opened on December 2, 1957.
Now, more than 61 years later, the 77,000-plus team members at O’Reilly Auto Parts are proud of the company’s achievements over the years.
During our early years, we focused on sales and slow and steady growth. At the end of our first year, sales totaled $700,000, and by 1961 volume reached $1.3 million. For the first seven years of operation, there was one store in Springfield, MO, until the second opened in July 1964. In March 1975, annual sales volume rose to $7 million and a 52,000 square-foot facility was built in Springfield for the O’Reilly/Ozark warehouse operation. By that time, the company had nine stores, all located in southwest Missouri.
The long range plans and stability of the company were solidified by a public offering of company stock in April 1993. Since that time, the Company has grown through new store and distribution center openings, as well as numerous mergers and acquisitions. O’Reilly currently operates stores in 47 states, including Alaska and Hawaii, and distribution centers in 27 locations.
Dramatic changes in technology, inventory control, facilities, and sheer size mark the O’Reilly growth and success story. But, it is our spirit of teamwork - how important it was then and how important it remains - that drives our performance. The company’s values and culture that started with the original 13 employee/owners remain evident and strong as we expand and develop Team O’Reilly.
We serve two distinct customer bases - the professional (installer) customers who provide auto repair services to their customers (DIFM - do it for me), and retail "walk-in" customers (DIY - do it yourself). Our dual-market strategy continues to differentiate us from the competition and is a major factor in our ongoing success. Depending on a store’s professional versus retail customer mix, more than 95 percent of our locations have team members dedicated to our professional customers, offering them separate counters, phone lines, and a delivery fleet that totals 18,455 vehicles. We also have a professional sales team, consisting of territory sales managers and in-store sales specialists, responsible for calling on our professional customers and building sound business partnerships to ensure O’Reilly is the First Call for their auto parts needs.