Associate Inventory & Software License Specialist

About Carvana

At Carvana, we're changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, Carvana became the fastest-growing automotive retailer in history. We expanded nationally, went public on the New York Stock Exchange, sold our 1 millionth car, and reached the Fortune 500, all in just eight years.

Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we're just getting started. We continue to raise the bar for our customers as we tackle the enormous opportunity still ahead in the largest consumer vertical.

Working here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better. At Carvana, you'll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. If you're driven to grow and make an impact as part of a collaborative team, you'll fit right in. Learn more about what it's like to work here from the people that already do.  

THIS IS A 100% ON-SITE POSITION (Monday through Friday)

About the team

We need to be super approachable and always willing to go above and beyond to help our Carvana family. It could be as simple as connecting their monitor to as complicated as tuning their flux capacitor to precisely 1.21 gigawatts! We expect smart people who are doers with bright ideas, willing to put their game-face on, take on new challenges and juggle many assignments at once.

In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day. 

What you'll be doing

• Maintaining the full lifecycle license management for all endpoint and user-based software. (purchasing to retirement)
• Data entry and maintenance of hardware inventory in the IT Asset Management (ITAM) system.
• Assist with physical inventory counts and asset verification.
• Process basic user requests related to hardware assets (e.g., asset location, troubleshooting).
• Assist with asset tagging and labeling procedures.
• Generate basic reports on asset inventory.
• Coordinating the recycling and e-waste management of hardware and software.  
• Collaborating with other teams (Procurement, IT Operations, Finance) to ensure efficient IT asset management throughout the lifecycle.
• Deliver exceptional customer service to our internal customers. 
• Responsible for IT equipment which includes asset management, shipping, and inventory.
• Ability to travel between multiple headquarters locations.  
• Other duties as assigned.

What is Required

• At least 1-2 years of experience in technical support experience
• Valid and current driver's license.
• Strong attention to detail: Ensures accuracy in data entry, record keeping, and reporting.
• Excellent organizational skills: Manages multiple tasks, deadlines, and prioritizes effectively.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) or Google Workspace (Docs, Sheets, Slides) for data analysis and reporting.
• Excellent communication skills: Clearly conveys information verbally and in writing to colleagues and management.
• Ability to work independently and as part of a team: Maintains focus on individual tasks while collaborating effectively.
• Customer service orientation: Provides helpful and professional support to internal customers
• Problem-solving skills: Identifies and resolves issues related to inventory or licensing discrepancies.

What is Preferred 

• Experience with IT hardware: Familiarity with different types of IT hardware components.
• Foundational understanding of the entire IT Asset Lifecycle.
• Working knowledge of IT infrastructure: Basic knowledge of network and server infrastructure.
• Openness to take on new projects and learn new things.
• Ability to identify process improvement opportunities and blend creativity, problem-solving, and technical skills to support end-users.
• Basic understanding of ITAM/CMDB systems, data analysis tools, experience with hardware asset tagging and labeling procedures.

What we'll offer in return

• Full-Time Salary Position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skillset and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak, and understand English.
• Must be able to lift up to 70 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
• Must be able to carry and transport up to 70 pounds up to 20 feet.
• Requires excellent visual acuity and manual dexterity.

Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.