Job Description:
Overview
Deriva Energy is a leading Independent Power Producer in the US renewables market, with over 6 GW of operating or under construction wind, solar, and storage projects across the country. Backed by Brookfield Renewable, Deriva is positioned for continued growth and innovation.
We are committed to building a resilient, carbon-free energy future and empowering communities through clean energy solutions. Join a collaborative team where you can develop your technical skills and grow your career in a fast-evolving industry.
Position Summary
Deriva Energy is seeking an Associate Infrastructure Analyst to join the Network & Telecom team. This role will support day-to-day network operations, monitoring, and basic troubleshooting across enterprise and operational technology (OT) environments.
The Associate Infrastructure Analyst will work under the guidance of senior engineers and the IT Manager to maintain network stability, assist with incident resolution, and support ongoing infrastructure improvements and compliance efforts.
This role will be located at the Deriva Headquarters office in Charlotte, NC.
Main Responsibilities
Network Operations & Support
Assist with monitoring and maintaining LAN/WAN network infrastructure across data centers and remote sites
Support basic configuration and troubleshooting of Cisco routers, switches, and firewalls
Help maintain VPN connectivity for remote users and site-to-site connections
Assist with enterprise wireless network support and troubleshooting
Support out-of-band management tools (e.g., OpenGear) for remote access
Escalate complex issues to senior engineers as needed
Monitoring & Incident Response
Monitor network health and performance using tools such as SolarWinds
Respond to alerts and assist in troubleshooting network incidents
Document incidents and resolutions in ServiceNow
Support after-hours troubleshooting on a limited, rotational basis with oversight
Change Management & Documentation
Assist in creating and submitting change requests following established processes
Help maintain accurate documentation, network diagrams, and runbooks
Support CMDB updates, including configuration items (CIs) and relationships
Compliance & Security Support
Assist in maintaining secure network configurations aligned with internal policies and NERC CIP requirements
Support documentation and evidence collection for audits
Follow established procedures for access control and network segmentation
Team Collaboration & Vendor Support
Work closely with network engineers, IT team members, and third-party vendors
Assist with coordinating basic vendor tickets and support requests
Participate in team knowledge sharing and training sessions
Basic Qualifications
Bachelor’s degree in information technology, computer science, cybersecurity or a related field
In lieu of Bachelor's degree(s) listed above, High School/GED AND 4 years or more of related work experience
Desired Qualifications
Foundational understanding of networking concepts (TCP/IP, routing, switching, DNS, DHCP)
Two (2) years or more of experience in IT support, networking, or infrastructure environments
Entry-level certifications such as CompTIA Network+, CCNA (or in progress)
Exposure to Cisco networking equipment or similar technologies
Familiarity with network monitoring tools (e.g., SolarWinds)
Basic understanding of firewalls and VPN concepts
Exposure to ServiceNow or IT ticketing systems
Interest in learning regulatory environments such as NERC CIP
Key Competencies
Strong willingness to learn and grow in network engineering
Attention to detail and good documentation habits
Effective troubleshooting and problem-solving skills
Ability to follow established processes and escalate appropriately
Strong communication and teamwork skills
Customer-focused mindset
Working Conditions
Based in Charlotte, NC at Deriva Energy headquarters
Primarily in-office with limited remote flexibility
Participation in limited on-call rotation with senior support
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) with matching
Employee assistance program
Flexible spending account
Life insurance
Paid time off
Parental leave
Attractive Bonus Potential
Additional Information:
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Deriva welcomes veterans of the United States Armed Forces to apply for this position. Deriva includes veterans of all branches and a diverse set of occupational specialties. We value the independent thinking, problem solving, leadership, and teamwork that our veterans have developed through their service. We welcome applications from any service and any military occupational specialty.
Deriva Energy is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.