Accidental Death and Dismemberment (AD&D), Analysis Skills, Best Practices, Business Analysis, Business Operations, Cancer, Change Control, Clinical Information, Clinical Information Systems, Clinical Medicine, Clinical Study Publications, Communication Skills, Continuous Improvement, Customer Relations, Customer Support/Service, Disability Insurance, Epic ASAP (Emergency), Epic Certification, Epic Systems, EpicCare Inpatient, Health Informatics, Health Plan, Healthcare, Hospital, Identify Issues, Mathematics, Medical Record System, Medical Treatment, Metrics, Operational Audit, Patient Safety, Pivotal CRM, Problem Solving Skills, Risk, Software Administration, Standard Operating Procedures (SOP), Systems Administration/Management, Systems Analysis, Systems Maintenance, Team Player, Technical Support, Testing, Time Management, Usability Engineering
The Associate Electronic Health Record System Analyst is for the Epic Inpatient Clinical Documentation, Epic Inpatient Orders, and Epic ASAP team. The Associate EHR System Analyst develops in-depth knowledge of the Epic system, analyzes business operations, and collaborates with clinical and business representatives to ensure system configurations align with organizational needs. This role contributes directly to the design, implementation, and ongoing support of enterprise EHR solutions.
The University of Texas MD Anderson Cancer Center is a leading institution focused on cancer care, research, education, and prevention. Within this environment, the Associate Electronic Health Record System Analyst plays a key role in supporting patient access, revenue-related workflows, and system optimization efforts across UT MD Anderson. The Associate Electronic Health Record System Analyst partners closely with Epic, internal stakeholders, and subject matter experts to deliver reliable, safe, and effective technology solutions.
The ideal candidate will have a bachelor's degree and be an entry-level analyst who is eager to learn and grow. They should possess strong critical thinking and problem-solving abilities, along with excellent communication and customer service skills. Prior healthcare or clinical experience is preferred, particularly experience partnering with clinicians and operational (hospital) subject matter experts (SMEs). A genuine interest in developing expertise in Epic applications, including system build and configuration, is essential.
Minimum $68,500 - Midpoint $85,500 - Maximum $102,500, Work location: Remote within Texas only.
Why Us?
This role offers the opportunity to contribute to patient safety, operational excellence, and innovation at UT MD Anderson while gaining deep expertise in Epic and enterprise healthcare systems. The position supports professional growth through certification, collaboration with experienced analysts, and exposure to complex clinical and revenue workflows, while promoting sustainable work practices and meaningful impact.
- Employer-paid medical coverage starting day one for employees working 30+ hours/week, plus optional group dental, vision, life, AD&D, and disability insurance.
- Accruals for PTO and Extended Illness Bank, plus paid holidays, wellness, childcare, and other leave options.
- Tuition Assistance Program after six months of service and access to extensive wellness, fitness, and employee resource groups.
- Defined-benefit pension through the Teachers Retirement System, voluntary retirement plans, and employer-paid life and reduced salary protection programs.
Responsibilities
Standards & Testing
- Obtain Epic certification within 180 days of hire and maintain required certifications as assigned
- Adhere to standard operating procedures and maintain build and testing standards, including SME or governance signoff
- Follow IS division best practices and UT MD Anderson policies, procedures, and standards
- Assist with document preparation for system enhancements as needed
- Follow documented change control processes
- Perform testing to ensure solutions are technically sound
- Provide clinical expertise for build and testing standards when applicable
Build, Content Management & System Configuration
- Implement requested system changes and projects in a timely manner with proactive communication to end users
- Maintain and troubleshoot Electronic Health Record build components
- Modify Epic content as directed by the project team
- Participate in system implementation and optimization efforts
- Analyze system configuration and enhancements with a focus on patient safety
- Perform low-risk or low-complexity system maintenance with supervision
- Complete routine revisions to meet established build metrics
- Provide clinical expertise for system design and development when applicable
Support
- Assist with customer support and problem resolution activities
- Respond to requests in a timely manner while communicating expectations, ETAs, and deliverables
- Participate in after-hours application support and downtime procedures as needed
- Build technical and workflow knowledge of assigned applications to resolve incidents effectively
- Translate clinical communication into technical changes when applicable
Liaison, Networking Skills & Business Knowledge
- Collect information related to potential system enhancements and workflow improvements
- Establish liaison relationships with customers and OneIS partners
- Collaborate with senior analysts to gain technical and operational knowledge
- Translate technical build information to clinical customers when applicable
OneIS Values
- Support innovative, quality, and sustainable IT solutions and services
- Promote trust, respect, and integrity with customers and colleagues
- Build productive, collaborative, and trusting partnerships
- Model a commitment to excellence, usability, and continuous improvement
EDUCATION
- Required: Bachelor's Degree
- Preferred: A Stem degree in Science, Technology, Engineering or Mathematics.
WORK EXPERIENCE
- Required: None
- May substitute required education with years of related experience on a one to one basis.
- Preferred: Entry level analyst, healthcare or clinical experience, Epic experience, strong analytical and problem solving skills, excellent communication skills, customer service skills.
LICENSES AND CERTIFICATIONS
- Required: EPIC - EPIC Certification Epic within 180 Days
The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
Additional Information
- Requisition ID: 181555
- Employment Status: Full-Time
- Employee Status: Regular
- Work Week: Days
- Minimum Salary: US Dollar (USD) 68,500
- Midpoint Salary: US Dollar (USD) 85,500
- Maximum Salary : US Dollar (USD) 102,500
- FLSA: exempt and not eligible for overtime pay
- Fund Type: Hard
- Work Location: Remote (within Texas only)
- Pivotal Position: Yes
- Referral Bonus Available?: No
- Relocation Assistance Available?: No
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