Associate Director, Patient Data Management & Operations

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Job Sub Function:

Job Category:

All Job Posting Locations:

Job Description:

We are searching for the best talent for Associate Director, Patient Data Management & Operations

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every s tep of the way.

Learn more at https://www.jnj.com/innovative-medicine

Johnson & Johnson Innovative Medicine (JJIM) is recruiting for the position of Associate Director, Patient Data Strategy and Management for Oncology and Neuroscience within the Customer Engagement and Digital Transformation (CEDT) team. This position is based in Titusville, NJ.

Purpose:

We are seeking an accomplished and strategic leader to assume the role of Associate Director, Patient Data Management & Operations (ONC & NS). This individual will act as the data quarterback for Patient Data for our Oncology and Neuroscience brands and will lead the data strategy, management, and operations for the current portfolio and future launches.

The Associate Director will be the primary point of contact for leading and coordinating activities related to the consumption and transformation of data from ingestion, validations, harmonization, certification, to the ongoing downstream solutions via data products, ad hoc analytics, etc. This individual governs all business process rules and provides regular communications regarding status of data quality and impact of market events. They will collaborate with data vendors and agencies on data acquisition and contracting and ensuring value for data-related investments. Functioning as a subject matter authority, they will support ad hoc, data-centric business questions, and will partner with IT, Patient Experience, and other business partners to proactively resolve data issues and support large, complex data initiatives.

You will be responsible for:

• Owning the overall management and operations of patient data for the Oncology and Neuroscience portfolio, overseeing the strategy, operations, and ongoing quality of the data assets (HUB, patient support programs, specialty pharmacy, claims, etc.) Owning the overall management and operations of patient data for the Oncology and Neuroscience portfolio, overseeing the strategy, operations, and ongoing quality of the data assets (HUB, patient support programs, specialty pharmacy, claims, etc.)

• Lead the ongoing quality and application of JJIM data pipeline supporting the insights & analytics, patient experience, sales and marketing organization, ensuring high-quality data and appropriate use. Lead the ongoing quality and application of JJIM data pipeline supporting the insights & analytics, patient experience, sales and marketing organization, ensuring high-quality data and appropriate use.

• Act as key contact, or "data quarterback" within the StAT organization for patient data related needs, queries, and issues and advise business and stakeholder teams on the best data sources to leverage for a given business question or insight. Act as key contact, or "data quarterback" within the StAT organization for patient data related needs, queries, and issues and advise business and stakeholder teams on the best data sources to leverage for a given business question or insight.

• Lead the data governance program for the patient data for the ONC and NS portfolio; actively supervise data quality and resolve data-related issues and disruptions. Lead the data governance program for the patient data for the ONC and NS portfolio; actively supervise data quality and resolve data-related issues and disruptions.

• Lead data change management/ issue resolution/ data integration projects for existing products and new launches - build project plans, perform validation and change management activities. Lead data change management/ issue resolution/ data integration projects for existing products and new launches - build project plans, perform validation and change management activities.

• Lead data-centric projects to resolution, through resource management, execution, and communication (e.g., data onboarding, data events/disruptions). Lead data-centric projects to resolution, through resource management, execution, and communication (e.g., data onboarding, data events/disruptions).

• Collaborate with internal business partners on data validation and data coordination activities for stakeholders, and reports/systems. Collaborate with internal business partners on data validation and data coordination activities for stakeholders, and reports/systems.

• Engage business process owners to align on the action plan on the mitigation of data events/changes on various commercial operations processes. Engage business process owners to align on the action plan on the mitigation of data events/changes on various commercial operations processes.

• Responsible for leading annual data purchase or processing budgets for assigned portfolio, build POs and collaborate with finance, procurement and business owners on supervising spending. Responsible for leading annual data purchase or processing budgets for assigned portfolio, build POs and collaborate with finance, procurement and business owners on supervising spending.

• Maintain inventory of purchased data and promote organizational awareness of application of data in relevant use cases. Maintain inventory of purchased data and promote organizational awareness of application of data in relevant use cases.

• Participate in the evaluation of new data sources that may provide new insights, competitive advantage and help advise future data strategy. Participate in the evaluation of new data sources that may provide new insights, competitive advantage and help advise future data strategy.

• Ensure that data vendors align with Service Level Agreements (SLAs) by ensuring data quality, timely delivery, errors reported, time to resolution to data inquiries, account services etc. Ensure that data vendors align with Service Level Agreements (SLAs) by ensuring data quality, timely delivery, errors reported, time to resolution to data inquiries, account services etc.

Qualifications / Requirements:

• Validated experience of 8+ years in roles related to data management, analytics, insights or other commercial excellence areas within the pharmaceutical or life sciences industry. Validated experience of 8+ years in roles related to data management, analytics, insights or other commercial excellence areas within the pharmaceutical or life sciences industry.

• Undergraduate Degree or equivalent in Business, Technology, Analytics or Health Sciences is required. A master's degree or equivalent experience is an asset. Undergraduate Degree or equivalent in Business, Technology, Analytics or Health Sciences is required. A master's degree or equivalent experience is an asset.

• Advanced knowledge of data sources/products and expertise in using pharma industry including first party data (HUB, Patient Support Programs, etc.), second party data (Specialty pharmacy), and syndicated/secondary data from leading vendors- IQVIA, Komodo, Symphony, SPP, patient claims, RWE/HEOR, IDN/ACO Affiliations. Advanced knowledge of data sources/products and expertise in using pharma industry including first party data (HUB, Patient Support Programs, etc.), second party data (Specialty pharmacy), and syndicated/secondary data from leading vendors- IQVIA, Komodo, Symphony, SPP, patient claims, RWE/HEOR, IDN/ACO Affiliations.

• Previous experience in establishing and leading data partnerships with external vendors. Previous experience in establishing and leading data partnerships with external vendors.

• Strong grasp of data analytics, AI, and machine learning concepts and their application to business operations. Strong grasp of data analytics, AI, and machine learning concepts and their application to business operations.

• Knowledge of data querying/business intelligence tools and systems that allow for effective management of large data sets is required. Knowledge of data querying/business intelligence tools and systems that allow for effective management of large data sets is required.

• Understanding of data governance standard methodologies, and strong understanding of data lifecycle, data quality, metadata, and data management. Understanding of data governance standard methodologies, and strong understanding of data lifecycle, data quality, metadata, and data management.

• Critical thinking, analytical, problem-solving, and decision-making abilities based on meticulous data analysis and interpretation. Critical thinking, analytical, problem-solving, and decision-making abilities based on meticulous data analysis and interpretation.

• Outstanding interpersonal skills, with the capacity to collaborate optimally across cross-functional teams and work well with senior leadership. Outstanding interpersonal skills, with the capacity to collaborate optimally across cross-functional teams and work well with senior leadership.

• Familiarity with data privacy regulations and industry-specific compliance considerations. Familiarity with data privacy regulations and industry-specific compliance considerations.

#LI-Hybrid #JNJDataScience #JNJIMCommercial-DS

Required Skills:

Preferred Skills:

The anticipated base pay range for this position is :

Additional Description for Pay Transparency: