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Associate Director of Product Management, Payments Experience

Best Buy

Minneapolis, Minnesota

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JOB DETAILS
SKILLS
Business Strategy, Computer Science, Cross-Functional, Customer Experience, Customer Relations, Establish Priorities, Information Technology & Information Systems, Leadership, Marketing, Mentoring, People Management, Procurement Management, Product Development, Product Documentation, Product Management, Product Strategy, Product Support, Project Execution, Resolve Customer Issues, Strategic Planning, Team Lead/Manager, User Interface/Experience (UI/UX)
LOCATION
Minneapolis, Minnesota
POSTED
30+ days ago

As the Associate Director of Product Management on the Payments Experience team, you will lead a team of high-performing Product Managers supporting Best Buy's online and in-store payments experiences. In this role, you'll translate company objectives into clear product direction, ensuring teams focus on solving meaningful customer problems-not just building features. You'll shape product strategy, guide prioritization, and bring clarity to complex decisions, while mentoring your team to deliver impactful, data-informed solutions. This is a highly visible leadership role where you'll influence how Best Buy continues to innovate and elevate the customer experience across payment journeys.

This role is hybrid, which means you will work some days on site at a Best Buy location and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process. For this role, you must be located within a drivable distance to our office in Richfield, Minnesota.

What you'll do
  • Own and evolve product strategy aligned to company goals and customer needs
  • Lead and develop product managers to strengthen execution and product thinking
  • Translate strategy into clear, actionable roadmaps
  • Partner with engineering and design to deliver high-quality outcomes
  • Drive stakeholder alignment and communicate priorities, risks, and progress

Basic qualifications
  • 4 years of relevant Product Management Experience (Dev, UX, Strategy, etc.)
  • 2 years of relevant experience in strategy creation, customer focused solutioning, cross-functional leadership, etc.
  • 2 years of experience leading project execution through strategic direction, cross-functional influence, and/or direct people management
  • Bachelor's or advanced degree in IT, Computer Science, Engineering, Business, Marketing or related field OR equivalent experience

About the Company

B

Best Buy

Energetic teams. Fun atmosphere. Exciting opportunities.

That’s what you’ll find at Best Buy. Care to join us?

You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.

Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.

When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.

So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1966
WEBSITE
http://www.bestbuy-jobs.com/