Associate Director of Population Health

Under the leadership of the Director of Population Health, manages and provides direction to the 
Population Health team managers and supervisors to ensure Basic Population Health Management 
activities are performed in compliance with DHCS and NCQA requirements. Participates in the 
development, implementation, and maintenance of Population Health programs and achievement 
of department goals and objectives in a fast paced, dynamic environment. Ensures compliance 
with established operational criteria, NCQA, and DHCS Standards, and PHC policies and 
procedures. 

  Provides day-to-day direction to Pop Health managers and supervisors to meet department 
goals and objectives. 
Oversees team performance management, including onboarding activities, monthly 
support cards, and annual performance evaluation process.  Keeps Director apprised of 
staff concerns and accomplishments, and provides feedback on performance evaluations. 
Coordinates activities with Health Equity, Quality, Member Services, Care Coordination, 
and Pharmacy departments, along with Regional Leaders and Communications, to 
identify, track, and monitor alignment for Population Health Management activities across 
the organization. 
Collaborates with internal departmental leaders as well as cross-departmental leadership 
to ensure regulatory compliance for DHCS and NCQA requirements, including mandatory 
submissions and audits. 
Responsible for establishing and maintaining reports that analyze the efficacy of each 
Population Health activity and producing a summary, at least annually or upon request, 
that includes statistical reports of Population Health activities and impact. 
Develops and maintains knowledge base of Partnership benefits and Population Health 
programs. Serves as a resource for staff, other departments, and external parties on how 
Population Health programs serve organizational objectives. 
Actively participates in organizational meetings and goals; providing input where 
appropriate and informing assigned team of what is learned or changed as a result of those 
meetings. 
Ensures all departmental policies and procedures are updated at least annually, or as 
needed, and presented to appropriate committees for review. 
Other duties as assigned.

All HealthPlan employees are expected to:

• Provide the highest possible level of service to clients;
• Promote teamwork and cooperative effort among employees;
• Maintain safe practices; and
• Abide by the HealthPlan’s policies and procedures, as they may from time to time be
  updated.

HIRING RANGE:

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.