Cash Management, Childcare, Coaching, Communication Skills, Community and Social Services, Customer Support/Service, Disability Insurance, Life Insurance, Nonprofit, Problem Solving Skills, Reconciliation, Risk Management, Sales Management, Sports, Sports Management, Staff Requirements
Associate Director of Operations, RCY Sports Center
Doylestown, PA| Full Time, Salary | Monday - Thursday: 2:45pm - 10:15pm & Saturday: 9:45am - 6:15pm | $43,888-$50,000
Do you love connecting with people and caring for your community?
We are looking for an Associate Director of Operations, RCY Sports Center to join our team at the Y! We spend our days positively impacting the community around us. We help members reach their potential, enact goals, and we change lives in our Y community.
Some rewards for joining our team:
- Free YMCA membership - access to all branches!
- Sweet discounts on child care and summer camp programs
- Medical, Dental, Vision, Disability, and Life Insurances
- Generous Paid Time Off + 6 paid holidays throughout the year
- Planning for your future? Ask us how we do it at the Y- it's awesome!
- Supplemental insurance benefits
What is needed for this job as our Associate Director of Operations, RCY Sports Center:
- 18+ years of age
- 1+ years of experience in customer service
- Degree in sports management, or a related field preferred
- Strong communication, relationship building, member services, cash management and reconciliation, and problem solving skills
- Positive, professional attitude and appearance
- Ability to complete all trainings and certifications
The responsibilities we will trust you with as our Associate Director of Operations, RCY Sports Center:
- Providing excellent service to members and community members using the facility.
- Managing a sales and service team for RCY Sports Center and ensuring a safe environment for all.
- Train, coach, and lead sports center staff
- Uphold member service and risk management practices across locations
- Provide strategic ideas to improve youth development programming by demonstrating innovation based on utilization of data and trends
- Provide building leaders with feedback regarding part-time staff and coaching opportunities
- Provide Director of Youth Development with building/staffing needs on a regular basis
- Address all member concerns immediately during the evening and weekend hours, elevating any critical concerns to the appropriate leader
- Support membership team through direct service coverage as led by supervisor
- Complete all accident/incident reports as needed; submitting to supervisor
- Attend all meetings and trainings at request of supervisor
What you can expect:
- Support from an amazing team which includes training you on expectations
- Opportunities to learn & grow at the YMCA
- Being a part of a non-profit organization that works to make the community stronger
- Great members to work with every day!
YMCA is an Equal Opportunity Employer All Qualified Women, Minorities, Persons with Disabilities, and US Veterans Encouraged to Apply
After reading this, if youre thinking this is me- we want to meet you!
Get the ball rolling with our quick, 3-minute online application.