Description
The Department of Financial Aid is accepting applications for its Associate Director of Financial Aid position.
Examples of Duties
Assist in the development, design, revision, and update of all financial aid publications.
Assist in the management, enhancement, or editing of the financial aid public website and student portal aid information webpage.
Assists in the development and maintenance of various documentation and records.
Prepares periodic accreditation reports, documents, etc., as required by relevant federal and state rules and regulations and established College policies and procedures.
Continues to develop professional skills through independent research, networking, attending seminars and workshops, etc. to maintain awareness of current and changing trends in education and specific to student financial assistance.
Remain knowledgeable of regulatory issues specific to financial aid and related administrative activities.
Represents the University to external constituencies and projects a positive self-image of professionalism, appearance, confidentiality, courtesy, conduct, honesty, fairness, and personal integrity at all times.
Direct and/or performs other financial aid activities, as required.
Remains flexible and adaptable in work schedules and work assignments as defined by College and Departmental needs.
Direct and supervise Financial Aid Counselors and Financial Aid activities.
Review student eligibility for outside scholarship funds per University policy and donor guidelines: adjusting existing aid.
Other duties assigned.
Typical Qualifications
Bachelor' s degree required.
Ten (10) years of relevant experience or a combination of education and A relevant experience.
Qualifications Ability to use multiple financial aid systems, document management systems, and Windows-based environment and office applications.
Excellent communication skills, including the ability to exercise tact and discretion when dealing with students, families, donors, and staff.
Excellent phone and verbal communication skills.
Demonstrated ability to set priorities, managing time and work flow, and manage multiple, concurrent high priority projects in a time-pressured environment.
Ability to understand and explain university policies to others.
Ability to work as an effective member of a team, identifying and implementing process improvements.
Demonstrated analytical and quantitative skills and good judgment.