Associate Director of Family & Graduate Housing - University Housing

Duties & Responsibilities

Supervision

• Supervisors engage and implement University Housing's inclusion, culture, and climate initiatives.
• Recruit, select, train, supervise, and evaluate professional staff (live-in residential staff) and student/residential staff.
• Coordinate staff intervention regarding resident concerns, conflicts, and crises.
• Meet with residents to resolve emergent issues.
• Facilitate regular staff meetings and staff development.
• Develop and implement staff training for live-in residential and program development staff.
• Plan, implement, and evaluate exceptional service delivery for Family & Graduate Housing with a specific focus on service and learning experiences for residents.

Community Development

• Direct the residential curriculum delivery process and identify the goals of the residential community specific to the halls and apartments.
• Plan, implement, and evaluate a broad range of inclusive, educational, recreational, and social programs that support the varied needs of residents and the mission of the University and department.
• Initiate projects to enhance and improve services offered to residents.
• Provide direction and oversight to regular programs, including an onsite afterschool program.
• Serve as liaison to community programming partners: International Hospitality Committee, health care providers, and local agencies.

Leadership

• Provide direction and support for annual and strategic planning.
• Prepare budget requests and participate in the development of Family & Graduate Housing budget.
• Plan and facilitate professional staff meetings and professional development opportunities.
• Represent University Housing in campus, regional, national, and international forums.
• Lead the residential curriculum outcomes development process.

Administrative

• Act in the place of the Director of Family & Graduate Housing, including signatory authority on all Family & Graduate Housing accounts when the Director is unavailable.
• Coordinate the dissemination of information to residents and assist in developing marketing materials.
• Attend public meetings as a representative of Family & Graduate Housing and cultivate positive public relations.
• Serve on and chair, as needed, various committees on the department and Student Affairs level.
• Respond as professional staff for emergency issues, as needed.
• Authorize and review all research and assessment projects conducted in Family & Graduate Housing.
• Serve on call for after-hours emergencies as scheduled and keep emergency and crisis response procedures current.
• Serve as the Family & Graduate Housing representative on the campus students of concern committee.
• Lead the annual staff review process and support the development of unit assessment tools and metric reviews.
• Monitor curriculum strategy output and budgeted events.
• Evaluate program technology use and develop or refine tools to support financial and technology-related processes.