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Associate Director of English Language Services

Baltimore City Community College

Brookings, OR

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JOB DETAILS
SALARY
$67,000–$80,000 Per Year
SKILLS
Academic Affairs, Best Practices, Budget Management, Budgeting, Business Development, Communication Skills, Contract Management, Customer Support/Service, Data Analysis, Dental Insurance, Employee Retention, English Language, English as a Second Language (ESL/TESL), Funding, Grant Writing, Health Maintenance Organization (HMO), Health Plan, Higher Education, Linguistics, Nonprofit, Performance Reviews, Preferred Provider Organization (PPO), Presentation/Verbal Skills, Program Planning, Project/Program Coordination, Project/Program Management, Proposal Writing, Public/Media/Press/Analyst Relations, Publications, Retirement Plan, Revenue/Sales Reporting, Risk, Staff Training, State Government, Strategic Planning, Training/Teaching, Training/Teaching Curriculum, Trend Analysis, Tuition Fees, Vision Plan, Writing Skills
LOCATION
Brookings, OR
POSTED
6 days ago
Salary: $67,000.00 - $80,000.00 Annually
Location : Harbor (WDCE)
Job Type: Full-Time Staff
Job Number: 202500159
Department: Adult English Language Services
Opening Date: 02/24/2026
FLSA: Exempt
Bargaining Unit: N/A

About Baltimore City Community College
Founded in 1947, Baltimore City Community College (BCCC) is comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College's campus is located in West Baltimore and courses are offered throughout the City. With its broad range of degree, certificate, and continuing education programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves over 7,500* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that over 50 nations are represented within the student body.

* Based on the annual unduplicated credit and non-credit headcount for FY 2023.
Description/Job Summary
This position supports the Director of English Language Services in the development and implementation of credit and noncredit English language programs. Responsibilities include oversight of ELS Tutoring Services, Afghan Support Services (ARSS), and the Refugee Assistance Program (RAP), as well as support for additional initiatives such as the Refugee Youth Project (RYP), Services for Older Refugees (SOR), English Language Instruction (ELI), and the Community English as a Second Language (CESL) program, as needed.

Responsibilities/Duties

  • Provide support for programs including RAP, CESL-IET, Tutoring Services, and ARSS.
  • Coordinate RAP and ARSS programs: scheduling classes, hiring staff, and maintaining appropriate data as outlined by MORA.
  • Ensure program services support students' learning outcomes and help students adjust successfully to their cultural environment.
  • Manage, design, and implement support services for RAP, CESL, ELI, and ARSS programs, including tutoring services and cooperative programs.
  • Direct College Link efforts to facilitate student transitions into credit and non-credit programs, collaborating with Academic Affairs, Adult Education, and Workforce
  • Development units.
  • Collect student outcomes and related program data; monitor student success and ensure program quality.
  • Collaborate with the Instructional Specialist (IS) to evaluate teaching staff and program curricula.
  • Coordinate with ELS department staff on program development, including the implementation of efficient intake and registration processes.
  • Develop strategic plans for programs in coordination with the Director of ELS.
  • Develop new business and community partnerships, including off-site courses, in collaboration with the Director of ELS and ELS staff.
  • Administer and allocate appropriate funds within the program budget; monitor special contracts.
  • Generate program data and reports as required by granting agencies.
  • Manage program budgets.
  • Generate enrollment, FTE, and revenue reports.
  • Perform other duties as required to accomplish unit and WDCE goals.
  • Write grant proposals for program funding as needed.
  • Plan, initiate, and supervise all publications and public relations for RAP, CESL, and ARSS programs.
  • Market programs and direct recruitment and retention activities.
  • Project program updates, including student enrollment, scheduling, learning outcomes, instructor quality, curricula, and partner engagement.
Required Qualifications
Education
  • Bachelor's degree in TESOL, Applied Linguistics, Education, Adult Education, Curriculum and Instruction, International Education, or a related field
Experience
  • Minimum of seven (7) years of experience in education, nonprofit organizations, or other community-based organizations (CBOs) serving under-served or under-resourced communities
  • Experience teaching adult English as a Second Language (ESL) learners
Preferred Qualifications
  • Master's degree
  • (10+ years) experience
  • Experience teaching K-12 ESOL learners
  • Experience in Maryland state government and/or an institution of Higher Education.
Knowledge, Skills, and Abilities
  • Knowledge of global migration trends and countries with at-risk populations
  • Strong understanding of best practices in TESOL methodologies
  • Demonstrated ability to facilitate meetings, collaborate effectively with diverse groups, and engage stakeholders across cultures
  • Proven experience setting strategic objectives and collecting, analyzing, and reporting data to measure outcomes
  • Strong written and verbal communication skills
  • Knowledge of workforce development trends, challenges, and opportunities, particularly for skilled and unskilled refugees and asylees
BCCC is committed to providing a workplace free from discrimination or harassment. We expect every member of the BCCC community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.

Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome

Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted.

It is important that your application show all the relevant education and experience you possess. Applications may be rejected if incomplete.

For technical assistance, please contact NEOEDs Applicant Support Line at 855-524-5627 or Email: support@governmentjobs.com if your needing help with your online applicant account. Applicant Support is available between 6 a.m. - 5 p.m. Pacific Time, Monday through Friday.
BCCC is the only community college in Baltimore City, one of 16 community colleges in Maryland, and both a higher education institution and a State of Maryland agency.

As a state agency, the College is able to offer full-time, permanent PIN employees a host of benefits including a competitive salary and tuition remission. New College PIN employees will be invited to discuss benefit options with a personnel officers.

Benefits extended to all full-time PIN employees are as follows.

(Click on medical and retirement plans for more detailed information)
  • : (PPO, EPO, and/or HMO medical plans), vision and dental plans (PPO or DHMO)
  • : include the State Employees' Pension, Teachers Pension Systems, Optional Retirement Programs (ORP) and the Law Enforcement Officer Pension System.
  • Supplemental Retirement Plans - 401(k), 403(b) and 457
  • Leave: 22 days of Annual Leave, 15 days of Sick Leave, 3 Personal Leave days, Leave Bank membership opportunities, 9 Holidays and a Winter Holiday break (5 days) observed between the Christmas and New Year's Day holidays
  • Tuition Remission to institutions within the University System of Maryland (USM)
  • Professional Development opportunities

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About the Company

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Baltimore City Community College