Associate Director of Admission- Enrollment Systems
Hendrix College is seeking a full-time 12-month Associate Director of Admission- Enrollment Systems. The Associate Director of Admission - Enrollment Systems serves as the primary administrator and strategic steward of Slate CRM for the Office of Admission. This role is responsible for maintaining data integrity, optimizing Slate functionality, supporting recruitment and enrollment workflows, and ensuring that Slate effectively supports a personalized student-centered admission experience consistent with the mission of a small residential liberal arts college.
Reporting directly to the Vice President for Enrollment and operating as a part of the enrollment leadership team, this position blends technical expertise, process design, and collaborative problem-solving. The Associate Director will work closely with admission counselors, financial aid, marketing, communications, and IT. The ideal candidate is detail-oriented and comfortable translating enrollment goals into efficient, reliable Slate solutions. This role will oversee one Administrative Assistant that co-reports to the AVP for Enrollment.
Key Responsibilities:
• Slate Administration & System Ownership • Serve as the primary Slate administrator, "Slate Captain" for Admission • Configure, maintain, and document Slate forms, workflows, queries, rules, portals, and events • Manage Slate permissions, user roles, and training documentation • Monitor Slate releases and updates, recommend, and implement enhancements • Serve as the primary point of contact for Slate support and vendor communication
• Data Integrity & Reporting • Maintain high standards of data accuracy, consistency, and compliance • Develop and manage queries, reports, and dashboards to support recruitment strategy and leadership decision-making • Support census funnel reporting and enrollment forecasting • Partner with Institutional Research and IT to ensure data alignment across systems
• Recruitment & Operations Support • Support admission counselors with Slate tools for territory management, travel communication, and applicant review • Build and manage communication populations and deliverables, emails, texts, portals, events, and assist with visit programming and event registration workflows in Slate in collaboration with the Assistant Director of Admission- Events and Communications
• Cross-Functional Collaboration • Oversee the work of the Administrative Assistant for Financial Aid and Enrollment Systems, ensuring close collaboration between the offices of admission and financial aid and supervising partnerships with vendors on integrations, imports, exports, and system troubleshooting
• Training & Documentation • Provide onboarding and ongoing Slate training for admission staff and other campus users of Slate • Develop and maintain clear process documentation and user guides • Serve as a patient service-oriented problem solver for Slate users
Other duties as assigned.
Qualifications:
Required:
Work Environment:
Consideration of applicants will begin immediately and continue until the position is filled. Applications should include a letter of application and a resume with contact information for two professional references and two employment references. Salary is commensurate with education and experience. Applications can be submitted at www.hendrix.edu. Questions about this position can be submitted to hr@hendrix.edu.
Hendrix College strives to maintain an environment free from discrimination and harassment where members of the Hendrix Community treat each other with respect, dignity, and courtesy. The College adheres to the principle of equal educational and employment opportunity without regard to age, race, color, religion, gender, disability, sexual orientation, gender identity, or expression, genetic information, or national origin.