Associate Director for Student Success

Posting Details

Posting Summary

Position Title Associate Director for Student Success FLSA Exempt Department Student Academic Success Office Job Summary

Xavier University of Louisiana is seeking to hire an Associate Director of Student Success.

This position reports to the Director for Academic Success in the Student Academic Success Office (SASO), will play a play a pivotal role in providing oversight for student success and retention efforts with a focus on targeted student populations, including students. The Associate Director will collaborate with members of the university community to identify effective strategies to support students who need additional support in their educational pursuits. AA.EOE

Minimum Qualifications

• Master's degree from an accredited institution in counseling and guidance, college student personnel, educational administration, student affairs, or related field.
• At least 3 years of progressive experience in academic advising and student retention (with at least 2 years in a higher education environment).
• Proven track record of creating, managing, and implementing academic support programs and services, including creating reports and data management.
• Ability to communicate effectively with various stakeholders (students, colleagues, administrators), both verbally and in writing.
• Must possess diplomacy, confidentiality, and strong relationship-building skills.
• Exceptional interpersonal skills, especially with students.
• Proficiency with the Microsoft Office suite of products and Google platforms.
• Must be detailed oriented and student centered.

Preferred Qualifications

• Doctoral degree from an accredited institution in counseling and guidance, college student personnel, educational administration, student affairs, or related field.
• Experience managing and monitoring transfer student progression and other support groups.
• Experience with community outreach initiatives for educational support programs.
• Managerial experience in higher education.
• Knowledge of advising theory and models of development advising.
• Excellent interpersonal skills and demonstrated ability to work effectively in a highly collaborative environment.
• Excellent oral, written communication skills, and organizational skills.
• Excellent organizational and problem-solving skills.
• Experienced with managing social media platforms (e.g., Instagram, Facebook, or Twitter).
• Extensive database management skills.
• Working knowledge of Banner, EAB Student Navigate, and Degree Works

Special Requirements Summary

Local and regional travel required.

Work Hours

Full-Time, 40 Hours/Week

Some evenings and weekends required

KSA's

Knowledge, Education, Experience, and Proficiencies

• Master's degree from an accredited institution in counseling and guidance, college student personnel, educational administration, student affairs, or related field.
• At least 3 years of progressive experience in academic advising and student retention (with at least 2 years in a higher education environment).

Essential Duties and Responsibilities

Essential Duties and Responsibilities Description

• In collaboration with the Director of Student Success, develop and foster a shared student academic success and retention model with measurable productivity standards, goals and outcomes.
• In collaboration with the SASO Team, provide leadership for academic bridge and transfer programs/initiatives, including the Mellon Transfer Immersion Program, Summer Start Institute, and the Achieve Dual Enrollment Program, planning, programming, and completing quarterly and annual reports.
• Provide oversight for transfer student efforts, including serving as their primary advisor to strengthen and improve the transfer process.
• Collaborate with other institutional departments with developing, planning, and implementing student success initiatives in the areas related to student onboarding and improving student outcomes.
• Work closely with the Director for Student Academic Success to identify barriers and challenges that may impede students' abilities to succeed.
• Provide quarterly and annual reports to identify success trends and evaluate student academic performance levels.
• Coordinate departmental communication campaigns and efforts to increase student retention, persistence, and degree completion.
• Represent the Student Academic Success Office on local, regional, and national committees.
• Maintain excellent working knowledge of university policies, academic regulations and degree requirements.
• Other related duties as assigned.

Posting Detail Information

Posting Number S427P Number of Vacancies 1 Desired Start Date 08/01/2026 Position End Date (if temporary) Posting Date 06/02/2026 Application Review Date Closing Date Open Until Filled Yes Special Instructions to Applicants

Qualified candidates are invited to apply using Xavier's online application site by logging in to https://jobs.xula.edu. Please submit the following materials: (1) A cover letter emphasizing qualifications for the position, career goals, and experience; (2) resume; (3) transcripts; and (4) contact information for three professional references.

Quicklink for Posting https://jobs.xula.edu/postings/3367

About Xavier

About Xavier

Founded in 1925 by Saint Katharine Drexel and the Sisters of the Blessed Sacrament, Xavier is Catholic and historically Black. Located in New Orleans, the ultimate purpose of the University is to contribute to the promotion of a more just and humane society by preparing its students to assume roles of leadership and service in a global society. This preparation takes place in a diverse learning and teaching environment that incorporates all relevant educational means, including research and community service.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed To Apply

Required Documents

• Resume
• Cover Letter
• Transcripts
• Curriculum Vitae

Optional Documents

• Other