Associate Director, Financial Aid (Extend Posting)

Asheville-Buncombe Technical Community College

Asheville, NC

JOB DETAILS
SKILLS
Community Development, Dental Insurance, Direct Lending, Diversity, Equal Employment Opportunity (EEO), Federal Assistance, Financial Aid, Financial Literacy, Financial Management, Financial Operations, Financial Policies, Financial Procedures, Higher Education, Human Resources, Information Technology & Information Systems, Leadership, Life Insurance, Literacy, Maintain Compliance, Medical Genetics, Medical Records, Military, Operations Management, People Management, Pharmacy, Reconciliation, Regulations, Retirement Plan, Scholarship, Student Financial Services, Student Loans, Student Services, System Operations, Team Player, Training/Teaching, Training/Teaching Curriculum, Vision Plan
LOCATION
Asheville, NC
POSTED
30+ days ago

Posting Details

Position Summary Information

  • Position Title: Associate Director, Financial Aid
  • Extend Posting: Yes
  • Position Type: Full Time, Regular
  • Annual Schedule: 12 months
  • Expected Work Schedule: Standard
  • Anticipated Days: Monday - Friday
  • Anticipated Hours: 8:00 a.m. - 5:00 p.m. with occasional overtime
  • Anticipated Hours per Week: 40
  • Work Location: A-B Tech Main Campus

Job Description Summary This position manages the daily operation of financial aid systems and staff, including setting up financial aid eligibility criteria, providing FAFSA application assistance, processing and outreach, and communicating financial aid awards to students. Provides financial literacy education and default management assistance to all students. Works collaboratively with the Colleges business office and other constituents to ensure financial aid awards are processed and transmitted to students accordingly. Manages the Colleges Financial Aid Satisfactory Academic Progress standards. Provides support to the Director.

Duties

  1. Provides operations management and leadership for student-facing services such as FAFSA outreach, application assistance, and communication while supervising the Financial Aid specialists.
  2. Prepares, transmits, and ensures the accuracy of all financial aid transmittals to students, including bills.
  3. Manages Financial Aid Satisfactory Academic Progress.
  4. Assists the Director with direct lending and Pell Grant funds, including reconciliation.
  5. Assists with the management of federal work-study (FWS) and federal supplemental educational opportunity grant (FSEOG) based Federal Funds.
  6. Assists the Director with the Scholarship Management process, including but not limited to communication with students and awarding.
  7. Builds and maintains Colleague module for financial aid annually. Supervises and applies return of funds to Title IV R2T4.
  8. Supervises and trains Financial Aid staff and assists Director with college-wide professional development and awareness of federal student aid rules and regulations.
  9. Reviews academic programs with the Director and evaluates them for aid eligibility.
  10. Reviews the Financial Aid Policy and Procedure Manual annually to ensure compliance with local, state, and federal policy.
  11. Assists with providing student financial aid literacy opportunities and works collaboratively with college constituents and third-party providers to manage student loan default rates. Assists Director with all Federal, State, and Institutional Reporting requirements.
  12. Contributes to the College Vision, Mission, Values, and RISE statement.
  13. Supports workforce diversity in all its aspects.
  14. Performs other duties as assigned.

Minimum Requirements Applicant must meet all of the minimum requirements:

  1. Bachelors Degree.
  2. Three years of full-time or equivalent financial aid work experience.
  3. Supervisory experience.
  4. Experience using Colleague Information System.
  5. Experience using Excel.

Preferred Qualifications

  1. Five years of full-time or equivalent financial aid work experience.
  2. Experience in a community college Financial Aid Office.
  3. One year of full-time or equivalent supervisory experience.
  4. Proficiency in a foreign language such as Spanish, an East Slavic language, and/or American Sign Language.

Special Instructions to Applicants Applicant Should:

  1. Read the following before submitting the Application.
  2. Upload Required Documents.

    • When applicable, upload the relevant transcript that correlates to the degree requirement in the minimum requirement or preferred qualifications within the job posting.
    • The transcript must show the individual courses taken and the degree that is conferred or awarded.
    • PLEASE NOTE: Diplomas or a copy of degree is NOT acceptable; instead, upload a transcript.
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      If Selected for Hire

      • If selected for hire, official sealed transcripts from an institution accredited by an accrediting agency recognized by the US Department of Education are required to be received a minimum of two business weeks before the first day of work.
      • Transcripts outside of the United States must be accompanied by an evaluation completed by a NACES recognized agency and received by Human Resources at least two weeks prior to the first day of work.
      • PLEASE NOTE: FAILURE TO COMPLY MAY RESULT IN THE WITHDRAWAL OF THE JOB OFFER.

      Why Should I Work at A-B Tech? A-B Tech is nestled in the mountains of Western North Carolina and has served as the regions premier two-year college since our establishment in 1959. With four locations, the College service area includes Buncombe and Madison Counties. We are a family of approximately:

      • 10,000 curriculum students
      • 14,000 continuing education students
      • 1,100 faculty & staff

      We offer an array of programs to meet local workforce needs which culminate in 71 degrees, 30 diplomas, and 122 certificates. A-B Tech is indicative of the modern comprehensive community college - providing innovative educational programming and collaborative community development. If you are dedicated to student and community success, then we invite you to explore employment opportunities at A-B Tech. We hope you will consider joining the A-B Tech Trailblazer family.

      A-B Tech Welcoming Culture: R.I.S.E. A-B Tech commits to demonstrating an inclusive and welcoming culture of Respect, Integrity, Support, and Equity for Everyone. This is evident by our RISE Committee, the Trailblazer RISE Award, and annual RISE projects including the Welcoming Classroom, Appreciative Advising, and more.

      A-B Tech is looking for a person who shares our commitment to sustaining a workplace that offers equal employment opportunity for applicants and employees without discrimination based on race, color, national origin, citizenship, religion, sex, sexual orientation, gender identity or expression, pregnancy, disability, genetic information, medical history, age, and/or veteran/military status. In addition, the College prohibits discrimination based on any characteristic or condition protected by law but not specifically mentioned here.

      Position Summary Posting Detail Information

      • Review Date: Application should be submitted by 8:00 a.m. EST on this date for consideration: 04/13/2026
      • Start Date: 05/18/2026
      • Keep Open Until Filled: Yes
      • Salary or Hourly Pay Range: Salary is Non-Negotiable: $56,988
      • Total Compensation: Your total compensation goes beyond this maximum salary. Your A-B Tech benefits represent nearly 30% of your total compensation.
      • The total compensation for this position includes:
      • 24.67% employer contribution to a defined pension plan
      • Contributions towards medical and dental policies
      • Fully funded life insurance, accidental death & dismemberment policy

      Benefits Summary

      • Medical and Pharmacy Plan
      • Dental Plan
      • Vision Plan
      • Flexible Spending Accounts
      • Short and Long-Term Disability
      • Death Benefits
      • Life Insurance
      • Supplemental Policies
      • Professional Liability
      • Vacation Leave (up to 26 days per year)
      • Sick Leave (12 days per year)
      • Holiday Leave
      • All required protected leaves plus Civil Bereavement, Parental, Community Service, Maternity/Paternity, Shared Educational, Military
      • Tax-sheltered Supplemental Retirement Plans
      • Tuition Reimbursement Plan
      • State Employees Credit Union membership
      • Employee Assistance Network
      • Annual Flex Benefit
      • Alternative Work Schedules
      • Longevity Pay
      • Educational Attainment
      • Personal observance leave (2 days)

      Questions A-B Techs Human Resources (HR) department is located on the main campus at the Sunnicrest House. This beautiful Tudor-style Historic house served as a private residence for guests of the Vanderbilt family for the first century of the homes life. Today, you will find a professional HR family that is dedicated to ensuring all employees and applicants receive fast and accurate answers, compassion, fairness, and kindness from Monday through Friday, 9:00 a.m. - 5:00 p.m.

      To ensure a prompt hiring process, please read the application directions located on the HR website. For questions, you may email us at hr@abtech.edu. We look forward to welcoming you to our A-B Tech family.

      Posting Specific QuestionsRequired fields are indicated with an asterisk.

      1. How did you learn of this employment opportunity?

        • A-B Techs Current Employee
        • A-B Techs Former Employee
        • A-B Techs Job Board
        • A-B Techs Job vacancy via e-mail
        • A-B Techs Website
        • Family Member or friend
        • Higher Ed Jobs
        • Historically Hispanic Colleges and Universities
        • Indeed
        • Job Fair
        • Mountain Xpress
        • North Carolina Works
        • North Carolina Community College System Job Board
        • Other (Please provide specific details if Other website or Other was selected in the previous question. If not, enter NA. You must select one option to move forward with your application.)
      2. Open Ended Question: Applicant, it is important that you read the "Special Instructions to the Applicants" to ensure you follow the required guidelines. If you do not, you run the risk that your application will be disqualified automatically. The "Special Instructions to the Applicants" is located on this job announcement.

        • Did you read and understand the "Special Instructions to the Applicants" in its entirety? (Yes / No)
      3. Before submitting your application, did you state clearly in your cover letter and application how you meet each minimum requirement and how you meet any of the preferred qualifications within the job announcement? (Yes / No)

      4. If an unofficial transcript is required for this position, it must be attached to your application, or otherwise your application will be disqualified.

        • Did you upload the appropriate unofficial transcript to your application? (Yes / No)
        • Transcript is not required for this job
      5. Minimum 1: Do you have a Bachelors degree? (Yes / No)

      6. Minimum 2: Do you have three years of full-time or equivalent financial aid work experience? (Yes / No)

      7. Minimum 3: Do you have supervisory experience? (Yes / No)

      8. Minimum 4: Do you have experience using Colleague Information System? (Yes / No)

      9. Minimum 5: Do you have experience using Excel? (Yes / No)

      10. Preferred 1: Do you have five years of full-time or equivalent financial aid work experience? (Yes / No)

      11. Preferred 2: Do you have experience in a community college Financial Aid Office? (Yes / No)

      12. Preferred 3: Do you have one year of full-time or equivalent supervisory experience? (Yes / No)

      13. Preferred 4: Do you have proficiency in a foreign language such as Spanish, an East Slavic language, and/or American Sign Language? (Yes / No)

      Applicant Documents

      • Required Documents:
      • Cover Letter
      • Unofficial Transcripts
      • Optional Documents:
      • Other Document
      • Veterans Preference (if applicable)
      • Letter of Recommendation 1
      • Letter of Recommendation 2
      • Unofficial Transcripts 2

About the Company

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Asheville-Buncombe Technical Community College