Job ID
REQ-10072712
Feb 27, 2026
USA
Summary
The Associate Director, Field Launch Excellence partners with the Customer Engagement organization to bring an enterprise mindset to product launches, offering strategic guidance to help teams launch with confidence and impact. Working closely with the Director, Launch Excellence and cross-functional partners, this role helps translate launch needs into thoughtful implementation and acceleration recommendations. The role collaborates with Customer Engagement leadership, Product, Data & Analytics, and Field Sales and Operations to deliver seamless, field-ready launch experiences. Drawing on therapeutic area expertise in at least one of Novartis' key focus areas and deep launch experience, this individual synthesizes best practices, brand strategy, and competitive insights to inform clear, actionable paths forward.
About the Role
Key Responsibilities:
• Synthesize insights across therapeutic areas, internal roadmaps, customer perspectives, and the competitive landscape to evolve launch best practices and inform strategic decisions for Customer Engagement. • Build trusted partnerships across Product, Data & Analytics, Finance, Legal, Compliance, Marketing, and other matrix teams to enable effective field deployment through the right tools, technologies, and tactics. • Champion the voice of the customer and the voice of the field by embedding real-world insights into launch planning, innovation, and business priorities. • Partner closely with Sales and Customer Engagement leadership during launch periods to address challenges, unlock opportunities, and drive product and Therapeutic Area (TA) specific success. • Support the design and continuous evolution of launch acceleration strategies across Customer Engagement and the broader enterprise. • Drive launch and operational excellence for priority brands while creating scalable standards that elevate enterprise-wide Customer Engagement performance. • Apply industry and competitive expertise to assess market dynamics and understand their impact on product potential and pipeline strategy. • Bring fresh thinking to enterprise performance KPIs, partnering with analytics to generate new insights into launch execution and early market uptake. • Develop, communicate, and apply repeatable, data-informed launch best practices - while tailoring solutions to meet the unique needs of individual launch scenarios.
Essential Requirements:
• Bachelor's degree required from 4-year college or university. • 8+ years' experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams. • 2+ years' experience working within one or more therapeutic areas - such as Immunology, Cardiovascular, Renal / Rare, or Neuroscience - bringing a strong understanding of the healthcare landscape. • 2+ years' experience supporting product launches within the life sciences industry, including 1+ year experience of meaningful exposure to forecasting, launch analytics, and/or business development and licensing activities. • Ability to work independently while balancing multiple priorities, bringing strong attention to detail, sound judgment, and follow-through in a fast-moving environment. • Experience analyzing complex information, connecting disparate inputs, and translating data into clear, actionable insights that tell a compelling story - both verbally and in writing. • Proven success collaborating across cross-functional, matrixed teams, building strong relationships, and delivering results through influence, partnership, and shared accountability. • Strategic, data-driven problem solver with project management experience, comfortable navigating ambiguity and turning strategy into thoughtful, timely execution.
Desirable Requirements:
• Experience working in healthcare or tech start-ups is a plus, especially in fast-paced environments where innovation, agility, and customer focus are key. • Experience grounded in healthcare consulting, paired with meaningful time partnering with or supporting a sales organization - blending strategic insight with practical, field-informed perspective.
Novartis Compensation Summary
The salary for this position is expected to range between $152,600.00 and $283,400.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.
Why Novartis
Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards
Learn about all the ways we'll help you thrive personally and professionally. Read our handbook (PDF 30 MB)
EEO Statement
The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Division
US
Business Unit
Sales
Location
USA
State
Remote, US
Site
Remote Position (USA)
Company / Legal Entity
U014 (FCRS = US014) Novartis Pharmaceuticals Corporation
Alternative Location 1
East Hanover (New Jersey), New Jersey, USA
Functional Area
Sales
Job Type
Full time
Employment Type
Regular
Shift Work
No
Novartis provides healthcare solutions that improve and extend people’s lives. We use science-based innovation to address some of society’s most challenging healthcare issues. We discover and develop breakthrough treatments and find new ways to deliver them to as many people as possible. Our company is focused on industry-leading divisions with innovation power and global scale: pharmaceuticals, eye care and generic medicines Novartis is headquartered in Basel, Switzerland. Novartis Group companies employ approximately 120,000 associates and its products are available in more than 180 countries around the world.