Associate Director, Content Production

Code for America believes government can work for the people, by the people, in the new digital age, and that government at all levels can and should work well for all people. For more than a decade, we've worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions.

Our employees build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most.

With a focus on transparency and fairness, and deep empathy for partners in government and community organizations and the people that our partners serve, we're building a movement of motivated change agents driven by meaningful results and lasting impact.

At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts.

Code for America is looking for a talented Associate Director, Content Production who will grow and deepen our audiences by producing compelling, high-quality content across multiple formats, and who brings the creative instincts, production skills, and strategic thinking to decide which format best serves each story. This person will play a direct and active role in shaping how the world understands and engages with our mission.

About the role:

Associate Director, Content Production is equal parts creative thinker and skilled maker - someone who doesn''t wait for direction, but spots a story, knows exactly how to tell it, and gets to work. This is a senior role on Code for America's integrated Marketing & Communications team who will own the creation of high-quality, audience-first content across video, audio, and written formats, bringing the organization's mission to life for the people we serve, the communities we work in, and the broader public.

This role will report to the Director, Strategic Communications and is expected to travel no more than 10% of the time.

Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position.

In this position you will:

• Content Creation & Production

• Conceive and produce content across multiple formats-video, written features, blog posts, case studies, reports, and podcast-style audio-often moving from idea to finished product with limited direction.

• Write and edit compelling, audience-first copy that adapts in tone and depth across channels without losing the thread of our brand voice.

• Shoot, edit, and deliver video content end-to-end, including graphics, captions, and platform-ready formatting.

• Produce and edit audio content, including interviews, short-form storytelling, and episodic formats.

• Manage and direct vendors as needed.

• Hold a high creative bar across everything you make, and model that standard for others on the team.

• Content Strategy & Audience Building

• Own and drive content strategy for key functional areas, translating organizational priorities into content plans that build audiences over time, not just inform them.

• Champion a consistent pipeline of fresh ideas, new formats, unexpected angles, and emerging platforms - make the case for experimentation and create conditions for the team to try new things.

• Identify timely hooks and opportunities to extend, repurpose, or reimagine existing content in ways that earn new attention.

• Lead content calendar planning with ideas that are timely, mission-connected, and genuinely interesting to the people we want to reach.

• Use performance data to continuously sharpen content and distribution decisions, , and advocate for strategic improvements based on what you learn.

• Anticipate shifts in audience behavior, platform dynamics, or organizational priorities and proactively adapt the content approach.

• Channel Management & Publishing

• Oversee content publishing across web, blog, and email ensuring the calendar runs smoothly and stakeholders are aligned.

• In collaboration with Marketing, build and send email campaigns, including copy, audience segmentation, and platform setup.

• Ensure all content meets standards for brand voice, visual consistency, and accessibility - and establish or improve the processes that make this consistent at scale.

• Cross Team Collaboration & Influence

• Partner closely with colleagues across MarComms, Philanthropy, Delivery, and Product to surface stories and translate complex work into content people want to engage with.

• Interview staff, partners, and subject-matter experts to gather raw material for stories and campaigns.

• Lead content projects end-to-end, including timelines, reviews, and approvals - resolving dependencies and keeping work moving across teams.

• Serve as a strategic thought partner to cross-functional stakeholders, helping them understand content tradeoffs and make smarter decisions.

• Partner with other content creators on the team to establish quality standards and workflows.

• Other duties as assigned

• Includes contributing to annual planning, triannual reviews, OKRs, NCTs, and board reports as needed.

About you:

The position is a perfect fit for a senior-level multimedia storyteller who operates with a high degree of autonomy, sets the standard for independent execution, and has the range to move fluidly between video, audio, and written formats while always keeping the audience in mind. At this level, we''re looking for someone who not only produces exceptional content but contributes to content strategy, mentors others, and proactively drives how the team works.

• 8 + years of experience in content creation, digital media, journalism, marketing communications, or a related field, with a portfolio demonstrating range across formats and evidence of strategic ownership.
• Operates with a high degree of autonomy - moves from concept to published product with minimal direction and sets the pace and quality standard for the team.
• Strong video production skills, including shooting, editing, and post-production; proficiency in Adobe Creative Suite, particularly Premiere Pro or After Effects, is required.
• Demonstrated experience producing or editing podcast or audio content.
• Exceptional writing and editing skills with the ability to make complicated ideas feel simple without losing nuance, and to shift voice to fit the audience and channel.
• Proficiency with CMS platforms, particularly WordPress.
• Strategically uses AI content tools to accelerate production, improve team workflows, and champion new approaches - without sacrificing quality or authenticity.
• A track record of growing audiences and using performance data to drive strategic decisions, not just report on them.
• Strong project management skills with the ability to juggle multiple deadlines and stakeholders with confidence; experienced in navigating shifting priorities and helping others do the same.
• In collaboration with functional areas, translates organizational priorities into content plans.
• Experience mentoring junior team members and cross-functional peers, establishing quality standards, workflows, or patterns that others can follow and build on.
• Curiosity about emerging AI tools and a commitment to using them ethically and effectively.
• A deep commitment to Code for America''s mission of making government services work well for the people who need them most.

It's a bonus if you have:

• Experience with nonprofit, civic tech, or mission-driven environments.
• Familiarity with analytics tools such as Google Analytics or native social analytics, and comfort with A/B testing.
• Understanding of accessibility best practices for digital content.
• Familiarity with email marketing platforms such as Mailchimp, HubSpot, or Campaign Monitor.

What you'll get -

Salary:

Code for America's salary bands are transparent as a part of our commitment to transparency and fairness. As part of our hiring practices, we aim to target the midpoint of the 2nd quartile of the range for all new hires.

Offer targets vary based on market / geographic location. The offer targets for this role range from $108,503 to $132,825, annually. Your Recruiter will discuss compensation in more detail & answer any related questions, during the initial Recruiter phone screen.

Benefits and perks:

This role includes a comprehensive benefits package including the following:

• Values:

• Leadership and teammates who share a strong work ethic and values, and who respect and care for one another

• A collaborative, cross-functional, hardworking, and joyful environment

• Employee Enablement Support:

• Laptop provided

• A one-time $700 payment for remote environment setup; $200 stipend (in first paycheck) and up to $500 reimbursement, in accordance with our equipment policy

• Cell phone and/or internet reimbursement of $50 per month

• Professional Development:

• $500 annual (per calendar year) stipend towards professional development; prorated at time of hire

• Up to $500 of professional development funds can be rolled over each year, up to a maximum of $1000

• Training / guidance for staff required to utilize AI as part of their role, plus opportunities for employees to gain AI-related skills to support job and career growth

• Retirement & 401k Plans:

• Employees receive a 100% employer match on the first 3% of contributions.

• Employees with 3+ years of service receive an additional 50% match on contributions between 3% and 5%, for a maximum employer contribution of 5%

• Medical:

• At least one no cost health insurance option for full-time employees for employee-only coverage

• A minimum of 80% of the cost of dependent coverage

• Remote Work:

• Code for America employees may work remotely across the US

• Code for America employees main residence must be within the US

• Full-time employees work 40 hours per week, Monday - Friday

• Collaborative working hours: we aim to hold all internal meetings between 10 AM - 3 PM PT. We expect all Code for America staff to be available during these set working hours

• Time Off:

• Open personal time off (subject to manager approval), a minimum of 14 paid holidays, and an org-wide closure from Christmas Day through New Year''s Day

• Paid sick time; up to 96 hours annually

• 17 weeks of paid parental and family leave

• 3 weeks of paid sabbatical after 5 years of service

Timeline:

From the time you are contacted by a Recruiter, you can expect a 1-2 month, or longer, hiring process. The specific hiring process and timeline goals for this role will be covered during the initial Recruiter phone screen. Code for America''s standard interview process details are also available on our careers page.

Equal Employment Opportunity:

Code for America is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

Code for America Workers United:

This position is not covered by a Collective Bargaining Agreement between Code for America and Code for America Workers United, affiliated with OPEIU, Local 1010. The agreement was ratified on January 13, 2026, and is currently in effect.

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