Associate Director - ASC Tutoring

Position Information

NBAPOSN Title Working Title Associate Director - ASC Tutoring Brief Position Overview

The Associate Director will supervise the tutoring of diverse students in the Academic Support Center, assist students and staff, and work closely with the Director of the Academic Support Center to effectively carry out the department's daily operations, along with developing new tutoring and retention strategies. This position works with all members of the ASC Leadership Team, and tutors to develop and implement workshops, programs, and materials to address students' academic support needs, such as content area handouts, web pages and online tutorials. The Associate Director participates in meeting planning and collective oversight of ASC operations as a team, deliberating, overseeing, and executing policy and policy enforcement. Management includes the daily activities of the STEM tutors, Supplemental Instruction including direct supervision of STEM tutors and supplemental instruction leads, specialized workshops, faculty outreach, and oversight of all aspects of the ASC Tutoring Program, including CRLA certifications, drop-in, appointment based, embedded, and online tutoring. Collaboration with faculty ensures tutorial methods support classroom procedures as well as with other university departments to share information, triage best-practices for student support, and assist with the marketing strategy to represent the Academic Support Center. Conduct other duties as assigned by the ASC Director. The Associate Director is a full-time, professional position entailing a 40-hour work week.

Position Number Department Academic Support Center Division Academic Support Center Appointment Type Professional Contract Term Fiscal Year Semester If other, specify From date If other, specify End date FLSA Union Affiliation Exempt from Collective Bargaining FTE 1.0 Benefits Eligible Yes Compensation Annual Salary $69,000.00 annually, commensurate with experience, education, and qualifications Contract Type LOA If other, please specify Recruitment Type Open

Position Details

General Statement

Montana State University Billings is a preferred employer in the region-WE WANT YOU!

The following are reasons why you should join our team:

• Work-life balance

• Holidays-10 paid holidays per year and 1 Floating Holiday

• Vacation- 15 days per year (New Employees to 10 years; after 10 years the accrual rate increases)

• Sick Leave - Earned at an accrual rate of .0416125 for each hour in pay status.

• Employee and Dependent Tuition Waiver

• Opportunities to engage in professional development opportunities

• Committed to employee wellness and access to a robust Employee Assistance Program

• Medical Benefits that are robust and affordable

• Visit MUS Benefits to learn more about our benefit package including:

• Medical, Vision, and Dental

• Life Insurance and Long-Term Disability are incorporated into our benefits.

• Learn more about our retirement benefits at MUS Retirement.

• Opportunities for career growth and a variety of career paths

• Campus vibrancy- coffee shops, FREE attendance to MSUB concerts, athletic events, and lectures, access to recreation center, library, etc.

• Beautiful campus environment that features our MSUB Mile walking path

Duties and Responsibilities

The Associate Director will supervise the tutoring of diverse students in the Academic Support Center, assist students and staff, and work closely with the Director of the Academic Support Center to effectively carry out the department's daily operations, along with developing new tutoring and retention strategies. This position works with all members of the ASC Leadership Team, and tutors to develop and implement workshops, programs, and materials to address students' academic support needs, such as content area handouts, web pages and online tutorials. The Associate Director participates in meeting planning and collective oversight of ASC operations as a team, deliberating, overseeing, and executing policy and policy enforcement. Management includes the daily activities of the STEM tutors, Supplemental Instruction including direct supervision of STEM tutors and supplemental instruction leads, specialized workshops, faculty outreach, and oversight of all aspects of the ASC Tutoring Program, including CRLA certifications, drop-in, appointment based, embedded, and online tutoring. Collaboration with faculty ensures tutorial methods support classroom procedures as well as with other university departments to share information, triage best-practices for student support, and assist with the marketing strategy to represent the Academic Support Center. Conduct other duties as assigned by the ASC Director. The Associate Director is a full-time, professional position entailing a 40-hour work week.

QUALITIES:

Demonstrated commitment to pedagogy

Knowledge of effective student success strategies Knowledge of collection and distribution of data to inform practice, improving organizational performance and report preparation

Knowledge of student tutoring and/or student mentoring programs

Ability to assist students in negotiating college services, responsibilities, and learning

Strong interpersonal skills and ability to coordinate schedules and work assignments

Exceptional communication skills (both written and verbal) including the ability to deliver effective presentations to large, diverse audiences.

Ability to supervise in a collaborative and changing work environment

Ability to work closely with faculty and other departments to develop and implement academic support programs across the curriculum

Required Qualifications - Experience, Education, Knowledge & Skills

Education Required:

The successful candidate must hold a minimum of a Master's degree in Education, Student Affairs, STEM or a related field and have at least 3 years of experience.

Experience Required:

• Three years of experience working in a learning center, writing center, or similar environment
• Experience in hiring and training tutors/academic support personnel
• Experience in supervising student and/or professional personnel
• Experience with non-traditional and/or first-generation college students
• Experience working in an LMS environment (D2L, Canvas, Moodle, or other system)
• Experience working with at-risk students or students experiencing academic distress Exceptional communication skills (both written and verbal) including the ability to deliver effective presentations to large, diverse audiences
• Proficiency in computer applications, especially Microsoft Office
• Commitment to continued professional development
• Attention to detail
• Proven conflict resolution skills

Preferred Qualifications - Experience, Education, Knowledge & Skills

Education Preferred:

Master's degree in STEM Education, Student Affairs , or STEM related field and have at least 5 years of experience.

Experience Preferred:

• Five years of progressive responsibility working in a learning center, tutoring center, or similar environment
• Previous tutoring experience (especially in a writing center or similar environment)
• Experience with CRLA programing and training
• Two or more years of instructional experience at the secondary or collegiate level
• Demonstrated commitment to pedagogy Knowledge of collection and distribution of data to inform practice, improving organizational performance and report preparation
• Knowledge of student development and learning theory and practice
• Knowledge of effective student retention strategies
• Ability to work closely with faculty and other departments to develop and implement academic support programs across the curriculum
• Experience working with Banner, EAB Navigate, or other CRM system.

The Successful Candidate Will Special Requirements Physical Demands This position has supervisory duties? Yes

Posting Detail Information

Announcement Number STAFF - VA - 2600059P Number of Vacancies 1 Desired Start Date 06/22/2026 Position End Date (if temporary) Open Date 06/09/2026 Close Date 06/15/2026 Open until filled No Special Instructions Summary

This position is not eligible for sponsorship.

Quick Link for Internal Postings https://employment.msubillings.edu/postings/7722 Diversity Statement

Montana State University Billings is committed to providing a working and learning environment free from discrimination. As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of race, color, religion, national origin, ethnicity, creed, service in the uniformed services (as defined in state and federal law), veteran status, gender, age, political beliefs, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation or preference. In support of the University's mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged.

Montana State University Billings makes accommodation for any known disability that may interfere with an applicant's ability to compete in the hiring process or an employee's ability to perform the duties of the job. In compliance with the Montana Veteran's Employment Preference Act, MSU Billings provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran's preference or request accommodation, contact the Human Resources Office, Montana State University Billings, 1500 University Drive, Billings, MT 59101-0298, 406-657-2278, employment@msubillings.edu.

MSU Billings Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Billings Website: http://www.msubillings.edu/humres/eeos.htm