Associate Director

Associate Director

Salary

$110,676.80 - $115,523.20 Annually

Location

Albuquerque, NM

Job Type

Full Time

Job Number

2601117

Department

Community Safety Department

Division

CM-Mental & Behavioral Response

Opening Date

06/08/2026

Closing Date

6/22/2026 11:59 PM Mountain

Bargaining Unit

NU

• Description
• Benefits
• Questions

Position Summary

Manage, develop, and oversee programmatic areas within the Division. Provide direction and guidance to staff within areas of responsibility regarding all associated mental and behavioral support functions. Manage programs and activities with assigned professional behavioral health staff, support staff and administrative support staff. Plans, assigns schedules, reviews and evaluates the work of staff to include Mobile Crisis Team Clinicians and Behavioral Health Responders, Street Outreach and VIP. Develops policies in accordance with Local, State, and/or Federal regulations; coordinates programs and assigned activities with other ACS division managers, departments and outside agencies. Provide highly responsible and complex administrative support to the Deputy Directors of The Community Safety Department.

Employment is contingent upon successful completion of a background investigation.

This is a safety sensitive position subject to random drug/alcohol testing.

Work under potentially abusive, hazardous or emergency conditions.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Essential and Supplemental Functions

ESSENTIAL FUNCTIONS: Essential functions may include but are not limited to the functions listed below. Must be able to perform the essential functions of the job with or without a reasonable accommodation.

• Assume full management responsibility for all assigned programmatic services and activities including operations management, information systems management, and personnel management; evaluate, recommend and administer policies and procedures.
• Manage the development and implementation of division goals, objectives, policies and priorities for each assigned service area.
• Plan, direct and coordinate, through subordinate level staff the divisions work plan; assign projects and programmatic areas of responsibility; review and evaluate work methods and procedures; meet with key staff to identify and resolve problems; ensure compliance with adopted ordinances, plans, policies, schedules, budgets and approved contracts.
• Establish, within departmental policy, appropriate service and staffing levels; monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; allocate resources accordingly.
• Assess and monitor workload, administrative and support systems, and internal reporting relationships; identify opportunities for improvement; direct and implement changes.
• Gather, compile, analyze and interpret data on departmental and divisional operations and performance in order to define employee development; recommend and implement operational changes.
• Coordinate and collaborate with Police and Fire Rescue departments emergency communications centers to establish and oversee assignment of calls, monitor call response times, and coordinate co-responses.
• Select, train, motivate and evaluate division personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
• Direct and oversee organizational and employee development for assigned area; review, analyze and assess methodologies and practices for compliance and alignment with departments strategic goals.
• Participate in the preparation of grant applications; ensure compliance with applicable grant preparation requirements; facilitate and monitor the implementations of funding.
• Represent the department and ACS to other divisions, departments, elected officials and outside agencies; coordinate assigned activities with other divisions, departments and outside agencies and organizations.
• Explain, justify and defend division programs, policies and activities; negotiate and resolve sensitive and controversial issues.
• Support, develop and assist in the deployment of the departments sustainability and safety goals.
• Oversee and participate in the development and administration of the division budget; approve the forecast of funds needed for staffing, equipment, materials and supplies; approve expenditures and implement budgetary adjustments as appropriate and necessary.
• Provide staff assistance to the Director and Deputy Directors of Community Safety; participate on a variety of boards, commissions and committees; prepare and present staff reports and other necessary correspondence.

SUPPLEMENTAL FUNCTIONS:

• Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of finance and management.
• Respond to and resolve difficult and sensitive citizen inquiries and complaints.
• Perform related duties and responsibilities as required.

Minimum Education, Experience And Additional Requirements

Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.

Bachelors degree from an accredited college or university in business administration or public administration; and

Eight (8) years of managerial experience in public sector operations management; and

To include five (5) years of supervisory experience.

Managerial experience in Public Safety, Social work or medical field preferred.

ADDITIONAL REQUIREMENTS:

Possession of a valid New Mexico Drivers License, or the ability to obtain by date of hire.

Possession of a City Operators Permit (COP) within six (6) months from date of hire.

May work evening, night, weekend, holiday, and on-call shifts.

Working Conditions

Environmental:

Office environment; exposure to computer screens, field environment; exposure to heat, cold, noise, dust, grease, smoke, fumes, gases, moving objects/vehicles, inclement weather conditions; potentially hostile environments; work on slippery or uneven surfaces.

Physical:

Essential and supplemental functions may require necessary for walking, standing or sitting for prolonged periods of time; heavy, moderate or light lifting and carrying; bending, stooping, kneeling, crawling; both hands and legs required, operating motorized equipment and vehicles.

Total Rewards. Total You.

The City of Albuquerque takes pride in offering our employees one of the most attractive Total Rewards packages in New Mexico. In addition to competitive salaries, the City provides benefit options for health, pharmacy, dental, vision, life, disability, and much more. The City also has pre-tax savings plans for healthcare, childcare, and parking. Employees participate in the state's public retirement system (PERA), with the City paying up to 75 percent of the employee's contribution. That's higher than any other contribution rate in the state of New Mexico!

Paid holidays? Check

Paid parental leave? Check

Paid birthdays off? Check

Vacation and sick leave starting Day 1? Check and check

Our people matter and we prioritize physical, mental, and financial wellbeing. With resources such as onsite and mobile medical clinics, an employee assistance program that encourages work-life balance, and tuition assistance and professional development pathways, the City is committed to equipping our employees with tools to better their lives and grow their careers while serving their community.

Total Rewards - City of Albuquerque

Fire Department

Albuquerque Police Department

01

Do you possess managerial experience in Public Safety, Social work or medical field?

• Yes
• No

02

Are you able to work evening, night, weekend, holiday, and on-call shifts as required?

• Yes
• No

03

Do you possess a valid New Mexico Drivers License, or have the ability to obtain by date of hire (attach a copy of your Drivers License)?

• Yes
• No

04

Select the highest level of successfully completed related education as identified by the minimum requirements (if applicable, attach supporting degree or transcripts).

• No High School Diploma
• High School Diploma or GED
• Non/degree accredited- Some College
• Associates
• Bachelors
• Masters
• Juris Doctorate
• Doctorate

05

Select the number of years of work experience you possess which relates to the minimum requirements, if applicable, add verifiable time in a temporary upgrade status and/or volunteer experience when selecting number of years.

• No experience
• 1 to less than 6 months
• 6 to less than 12 months
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years to less than 6 years
• 6 years to less than 7 years
• 7 years to less than 8 years
• 8 years to less than 9 years
• 9 years to less than 10 years
• 10 years to less than 11 years
• 11 years to less than 12 years
• 12 years to less than 13 years
• 13 or more years

06

Do you possess the supervisory experience outlined in the minimum requirements? If you have successfully completed the City of Albuquerques Pre-Management Development Program (PMDP), please include two (2) additional years in your supervisory experience (attach certificate, if applicable).

• Yes
• No

Required Question

Employer City of Albuquerque

Address 400 Marquette N.W.

Albuquerque, New Mexico, 87103

Phone 505 768-3700

Website http://CABQ.GOV