The Associate Customer Service Representative role offers growth opportunities within Customer Service, focusing on front reception, visitor greeting, meeting coordination, and event organization to create a positive first impression.
Responsibilities include managing visitor and call activities, maintaining hospitality supplies, handling customer inquiries, processing orders and returns via ERP systems, generating reports, and supporting business leaders.
Qualifications include effective communication, professionalism, organization, problem-solving skills, and experience with ERP and Microsoft Office preferred. A high school diploma is required, with 2+ years customer service experience in manufacturing environment preferred.
Physical demands involve computer work and assisting visitors, with the role requiring on-site presence in a busy, professional setting during core hours. The culture emphasizes diversity, inclusion, and a collaborative environment.