Associate Clinical Manager Ambulatory RN for Internal Medicine

Description

Responsibilities:

• Demonstrates how their role contributes to achieving success and uses resources appropriately.
• Ensures a commitment to providing service excellence and a safe working environment for patients, families, and staff.
• Strives to understand and value differences in others, race, gender, nationality, and age- modify interactions as needed.
• Participates in Entity and Department initiatives for Patient/Employee safety.
• Regularly meets with clinical staff to improve communication and build productive relationships.
• Patient Care Process:
• Establishes/updates work processes and work practices and performs clinical duties to maintain workflows and adequate staffing levels.
• In collaboration with clinical and operational leaders manages team
• and individual performance in alignment with Penn Medicine's vision of service excellence.
• Clearly define work processes, recognize, and reward individuals for a job well done, and address performance issues immediately.
• Recruitment and Retention of staff
• Assists Manager with recruitment and retention and assists with adequate onboarding.
• Professional Development
• Assists with the development of clinical staff in collaboration with the Nursing Professional Development team.
• Assures staff are compliant with clinical competencies and mandatory trainings.
• Regulatory Compliance:
• Assists the practice or clinical leadership with appropriate staffing, compliance (TJC, CMS, DOH, OSHA), and continuous quality and safety improvement initiatives.
• Maintain a focus on Quality and Safety Priorities including but not limited to the application of a quality improvement framework (FOCUS PDSA), High Reliable Organization principles, and safety event follow-up.
• Manage pay practices including accurate timecard review and approval, review and manage all overtime utilization
• Assists with the implementation of change management strategies within the practice in alignment with department, entity/Penn Medicine objectives
• Supports proactive communication and problem solving to enable high performance of team and individuals

Credentials:

• Registered Nurse - PA (Required)
• ACLS or BCLS or PALS (Required)
• BLS/ACLS/PALS per specialty

Education or Equivalent Experience:

• Bachelor of Arts or Science (Required)
• Education Specialization: Nursing Equivalent Experience: •And 3+ years clinical experience

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.