Job Title: Patient Care Coordinator Allmed Benefits: Vision Insurance, Health Insurance, Dental Insurance and 401(k) Pay Rate: $19.00/hr Work Location: WellMed at Medical District, 1412 May Street, Fort Worth, TX 76104 Contract: 05/04/2026 to 06/30/2026 Schedule: Monday – Friday, 8:00 AM – 5:00 PM Interview Process: Face-to-face interview
Position Overview
The Patient Care Coordinator serves as a key point of contact for patients and supports daily front office operations within a fast-paced healthcare environment. This role is primarily responsible for handling inbound patient calls, documenting detailed patient information in the medical record, and routing messages appropriately to clinical staff. Additional responsibilities include appointment scheduling, insurance verification, chart preparation, and patient appointment confirmation calls.
Key Responsibilities
Answer high-volume inbound patient calls professionally and efficiently
Document detailed and accurate notes within the medical record system
Route patient messages and documentation to the appropriate clinical staff
Schedule and confirm patient appointments
Verify insurance information and patient demographics
Prepare patient charts prior to appointments
Provide excellent customer service while maintaining professionalism and confidentiality
Support front office operations and assist with administrative tasks as needed
Maintain compliance with HIPAA and organizational policies and procedures
Qualifications
High School Diploma or GED required
Previous healthcare, medical office, or patient scheduling experience preferred
Strong customer service and communication skills
Ability to multitask in a fast-paced environment
Strong attention to detail and organizational skills
Comfortable handling inbound calls and electronic medical records documentation
Ability to work collaboratively within a team environment
Additional Requirements
Candidates must complete WellMed health screening requirements, including: