Assoc Engineer, AI Modeling
T-Mobile USA, Inc
Bellevue, WA
JOB DETAILS
SALARY
$80,900–$146,100 Per Year
LOCATION
Bellevue, WA
POSTED
30+ days ago
Job Overview
The Assoc Engineer, AI Modeling at T-Mobile is instrumental in supporting the development and optimization of AI models that enhance customer service automation. This role involves applying techniques such as prompt engineering and fine-tuning to improve AI performance, under the guidance of senior engineers. The Assoc Engineer collaborates with cross-functional teams to integrate AI-driven enhancements into production systems, thereby improving customer interactions and satisfaction. By contributing to the architecture of sophisticated AI systems, this role supports the strategic enhancement of T-Mobile's AI capabilities. Overall, the Assoc Engineer plays a key role in ensuring the reliability, accuracy, and efficiency of AI applications in customer service operations.
Job Responsibilities:
Applies prompt engineering techniques to enhance AI model performance for customer service automation
Collaborates with cross-functional teams to integrate AI-driven enhancements into production systems
Supports the development and optimization of AI models under the guidance of senior engineers
Contributes to the architecture of sophisticated AI systems to improve customer interactions
Ensures the reliability, accuracy, and efficiency of AI applications in customer service operations
Fine-tunes AI models to meet specific operational goals and enhance user satisfaction
Education and Work Experience:
Bachelor's Degree Computer Science, Engineering, or a related field (Required)
Master's/Advanced Degree Computer Science or Data Science (Preferred)
Developing and optimizing AI models, particularly in customer service automation Preferred
Applying AI techniques such as prompt engineering and fine-tuning Preferred
Collaborating with cross-functional teams to integrate AI-driven solutions into production systems Preferred
Knowledge, Skills and Abilities:
Data Analysis Ability to analyze and interpret complex data to improve AI model performance. (Required)
Problem Solving Strong problem-solving skills to troubleshoot and optimize AI systems. (Required)
Collaboration Excellent collaboration skills to work effectively with cross-functional teams. (Required)
Technical Writing Proficiency in technical writing to document AI model developments and modifications. (Preferred)
Microsoft Excel Proficiency in Microsoft Excel for data manipulation and analysis. (Preferred)
Agile Methodologies Understanding of Agile methodologies to adapt to rapidly changing requirements in AI development. (Preferred)
Licenses and Certifications:
Certified Analytics Professional (CAP): Certification that validates an individual's expertise in analytics processes, including the formulation of business and analytics problems, methodology selection, and model building. (Preferred)
Machine Learning Certification: Certification that demonstrates proficiency and understanding in machine learning techniques, which are crucial for developing and optimizing AI models. (Preferred)
At least 18 years of age
Legally authorized to work in the United States
Travel:
Travel Required (Yes/No): No
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Base Pay Range: $80,900 - $146,100
Corporate Bonus Target: 10%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various
About the Company
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