Who We Are:
Platinum Dermatology Partners is a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 120 clinics, over 350 providers, and more than 2200 employees in clinics across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that allows our doctors to focus on providing exceptional care without worrying about the operational side of the business. Our core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology.
Company Conformance Statements:
In the performance of their respective tasks and duties, all employees are expected to conform to the following:
• Perform quality work within deadlines with or without direct supervision. • Interact professionally with other employees, customers, and suppliers. • Work effectively as a team contributor on all assignments. • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Position Purpose:
The Assistant Regional Manager supports the Regional Manager of Operations (RMO) in overseeing provider operational functions across the Platinum Dermatology Partners network of clinics. This role assists with maximizing operational efficiency, staffing, and financial performance. The Assistant Regional Manager will partner with the Regional Manager of Operations (RMO) to implement best practices, monitor key performance indicators (KPIs), and support staff training initiatives. This role will also assist the RMO in driving strategic growth, ensuring operational efficiency, and maintaining compliance across assigned regions. You must live in San Diego County or Orange County for this role.
Responsibilities / Duties / Functions / Tasks:
• Support the Regional Manager of Operations (RMO) with the implementation of operational plans and strategic initiatives. • Provide day-to-day non-clinical operational support to practice managers and clinic teams. • Assist practice managers with staffing coordination, onboarding processes, and workforce planning efforts. • Monitor clinic performance metrics and support reporting efforts related to productivity, growth, and financial performance. • Review operational data (including PowerBI reports) and escalate trends, concerns, or opportunities to regional leadership. • Support analysis of P&L statements and assist with identifying gaps between actual performance and projections. • Coordinate operational meetings, prepare materials, and track follow-up items. • Track key performance indicators (KPIs). • Provide coaching reinforcement and operational guidance to practice managers under the direction of the RMO. • Support implementation of best practices to improve patient experience, revenue cycle processes, staffing efficiency, and compliance. • Serve as a secondary point of contact for practice managers for operational questions and issue resolution. • Help facilitate communication between physicians, providers, and practice leadership to promote collaboration and operational alignment. • Support onboarding and integration efforts for newly acquired practices in partnership with the Sr. Director of Integrations. • Collaborate with cross-functional leaders (Marketing, Aesthetics, Revenue Cycle, Operations) to support revenue growth initiatives. • Assist with compliance monitoring to ensure adherence to company policies and federal/state regulations. • Participate in special projects and operational improvement initiatives. • Assist in recruitment support activities, including coordinating interviews for key roles. • Prepare performance summaries and operational updates for regional leadership.
Qualifications:
Education:
• Bachelor's degree in Healthcare Management, Business Administration, or related field preferred. • Equivalent healthcare operations experience considered.
Experience:
• 3-5 years of experience in medical office operations, healthcare administration, or practice management support. • Prior experience supporting multi-site healthcare operations preferred. • Previous experience managing a Dermatology practice. • The ability to travel 40-50% of the time.
Performance Requirements
Strong organizational and follow-through skills. Ability to manage multiple priorities in a fast-paced healthcare environment. Foundational understanding of healthcare financial metrics and operational performance indicators. Analytical mindset with attention to detail. Strong interpersonal and communication skills. Professional, collaborative, and team-oriented approach. Proficiency in Microsoft Office Suite and familiarity with business analytics platforms (e.g., PowerBI). Ability to support coaching and development initiatives under leadership guidance. Results-oriented with a proactive problem-solving approach.
Our Competitive Benefits Package:
• Medical, Dental, and Vision insurance • Short-term/Long-term disability • Life and other voluntary plans • 401(k) plan • Employee Referral Program • Paid Time-Off • Company-Paid Holidays
Equipment Operated:
• Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Physical Requirements:
• Must possess manual dexterity to operate office machines including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals. Multiple staff demands and deadlines can trigger stress.
Equal Employment Opportunity:
Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws.
Platinum Dermatology Partners does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy.
Please note, that any offer of employment is contingent on the successful completion of pre-employment background checks.
No phone calls or agencies, please.