Assistant Vice Chancellor for Auxiliary and Business Services

Posting Details

Position Information

Position/Classification Title Chief Auxiliary Services Officer Working Title Assistant Vice Chancellor for Auxiliary and Business Services Position Number 712925 FLSA Exempt Appointment Type Tenure Track No FTE 1 = 40 hours/week, 12 months If time limited, duration date Department Hiring Range The salary is competitive and will be determined based on the candidate's educational background, relevant experience, qualifications, and demonstrated expertise. EEO-1 Category Officials & Managers SOC Code 11-3011 - Administrative Services Managers

Position Overview

Be an Eagle - Where Purpose Takes Flight!

Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution-we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as 'The City of Medicine,' NCCU has been a cornerstone of education since 1910, fostering innovation and progress.

Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.

An opportunity awaits you at NCCU, where your purpose can take flight.

Visit NCCU.edu.

Employee Benefits

Employee Benefits available to NCCU permanent employees include the following and more:

• Accrued Vacation and Sick Leave
• Community Service Leave
• NC State - Health Benefits
• NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more
• 11-12 Paid Holidays
• Teachers and State Employees Retirement System (TSERS)
• Optional Supplemental Plans - 401k, 403b, 457b and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount and more.

Primary Function of Organizational Unit

The Assistant Vice Chancellor for Auxiliary and Business Services is responsible for directing diverse operations while optimizing fiscal, physical and staff resources to deliver a broad array of services and programs to the campus community in support of the University's mission. The AVC of Campus Enterprises works collaboratively with campus leadership to develop and/or enhance programs, services, strategies and processes in a manner that promotes excellence, transparency and innovation.

Primary Purpose of Position

The Assistant Vice Chancellor for Auxiliary and Business Services provides executive leadership, strategic direction, and administrative oversight for the institution's auxiliary enterprises and business service operations. The position is responsible for ensuring high-quality, efficient, and financially sustainable services that enhance the campus experience for students, faculty, staff, and visitors.

The Assistant Vice Chancellor oversees a portfolio of revenue-generating and support service units such as dining services, bookstore and retail operations, campus card services, mail services, vending operations, transportation and parking services, printing services, and other auxiliary programs. The role ensures operational excellence, fiscal accountability, compliance with institutional policies and regulations, and alignment with the institution's strategic priorities.

The position collaborates with senior leadership, campus stakeholders, and external vendors to support institutional goals and enhance operational efficiency.

Required Knowledge, Skills, and Abilities

The selected candidate should have a working knowledge of accounting and accountancy systems; have worked with an ERP system, experience with negotiating contracts and leveraging resources. Candidate must have excellent written and oral skills, be a strong communicator and consensus builder. A working knowledge of Athletic business operations, dining, housing or related entities. Possess a strong business background and acumen; experience managing multiple events simultaneously. Demonstrated ability to increase revenue sources

Minimum Education/Experience

Masters Degree in Business, Accounting, Management, Marketing or related degree. At least 5-7 years of progressive management experience in an operation similar to Auxiliary enterprises (multiple units & cost centers).

Licenses or Certification required by Statute or Regulation

N/A

Pre-Employment Requirement

Pre-Employment Requirements:

• You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.
• Applicants seeking Veteran's Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting.
• Final candidates are subject to criminal background checks, and education/license verification prior to employment.
• North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Equal Opportunity Employer

Consistent with the policy of the State of North Carolina, North Carolina Central University (NCCU) reaffirms that it has been, and will continue to be, the policy of this University to be an equal opportunity employer. North Carolina Central University is committed to providing educational opportunities and prohibits discrimination against students, applicants, employees, or visitors based on race, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status. Any individual alleging discrimination based on sexual orientation cannot grieve beyond the University's internal grievance process. In keeping with this policy, and to further the principle of equal opportunity, all other personnel matters such as recruitment, selection, hiring, promotion, compensation, performance appraisal, disciplinary actions, benefits, transfers, separations, reduction in force, grievance procedures, company-sponsored training, education, tuition assistance, and social and recreational programs will also continue to be administered in accordance with this policy.

Work Location Fully On-site (dedicated office at Duty Station)

Primary Responsibilities and Duties

Function Systems Implementation & Administration Describe the specific tasks and responsibilities related to the function.

• Provide strategic direction and leadership for auxiliary and business service operations across the institution.
• Develop and implement long-range strategic plans to support institutional goals and improve operational performance.
• Identify opportunities for innovation, service improvements, and revenue growth within auxiliary operations.
• Participate in institutional leadership meetings and contribute to campus planning initiatives.

Function Operational Oversight Describe the specific tasks and responsibilities related to the function.

• Direct and oversee the daily operations of auxiliary service units including but not limited to dining services, bookstore and retail operations, campus card services, parking and transportation, mail services, printing services, and vending programs.
• Establish operational standards and performance expectations to ensure quality service delivery.
• Monitor service performance, customer satisfaction, and operational efficiency across auxiliary units.
• Ensure auxiliary services effectively support the needs of students, faculty, staff, and visitors.

Function Financial Management Describe the specific tasks and responsibilities related to the function.

• Develop and manage budgets for auxiliary and business service units.
• Monitor financial performance, revenue generation, and expenditures to ensure fiscal sustainability.
• Analyze operational and financial data to support decision-making and strategic planning.
• Ensure responsible stewardship of institutional resources and compliance with financial policies.

Function Contract and Vendor Management Describe the specific tasks and responsibilities related to the function.

• Oversee procurement and contract administration for auxiliary services.
• Develop and maintain effective relationships with external vendors and service providers.
• Negotiate service agreements and monitor vendor performance to ensure compliance with institutional standards.
• Ensure contracts support operational goals and provide cost-effective services.

Function Compliance and Risk Management Describe the specific tasks and responsibilities related to the function.

• Ensure auxiliary services operations comply with federal, state, and institutional regulations and policies.
• Establish and maintain internal controls for financial transactions, operational practices, and contract management.
• Coordinate internal and external audits as necessary and address compliance issues.
• Promote a safe and secure work environment and ensure adherence to safety standards.

Function Collaboration and Campus Engagement Describe the specific tasks and responsibilities related to the function.

• Collaborate with academic and administrative departments to ensure auxiliary services meet campus needs.
• Serve as a liaison between auxiliary services and campus stakeholders.
• Support institutional initiatives related to student success, sustainability, and campus engagement.
• Address service concerns and facilitate solutions through collaborative problem-solving.

Function Leadership and Staff Development Describe the specific tasks and responsibilities related to the function.

• Supervise and provide leadership to directors, managers, and staff within auxiliary and business services units.
• Support professional development, training, and performance evaluation of staff.
• Foster a culture of accountability, collaboration, and excellent customer service.
• Promote inclusive hiring and workforce development practices.

Function Assessment and Continuous Improvement Describe the specific tasks and responsibilities related to the function.

• Establish performance metrics and evaluation processes for auxiliary services operations.
• Analyze operational data and customer feedback to improve services and programs.
• Implement best practices and innovative solutions to enhance service delivery and operational efficiency.

Function Other Duties as Assigned Describe the specific tasks and responsibilities related to the function.

• Perform other duties as assigned to support institutional goals and administrative operations.

Posting Detail Information

Posting Number EPA03514P Open Date 05/13/2026 Date desired for closing or initial review Close Date 06/07/2026 Open Until Filled No Date Position Available Special Instructions to Applicants

For priority consideration, please apply by Sunday, June 7, 2026.

Applicant Documents

Required Documents

• Resume/CV
• Cover Letter
• Unofficial Transcripts (official required from selected candidate)

Optional Documents

• Writing Sample
• DD-214 (Veterans Only)
• Multimedia File
• List of References
• NGB23A or NGB22/DD256 (National Guard Only)
• Licenses and/or Certification required by Statute or Regulation

Supplemental Questions

Required fields are indicated with an asterisk (*).

• How did you learn about this job opening?
• Direct E-mail
• Referral
• NCCU Careers Website
• Other Website (please specify):