People Drive Our Success
Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team at Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development, empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members drive and optimism. Together we can make a difference in the financial future of our communities.
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GENERAL SUMMARY
Assist Financial Advisor FA with all administrative related tasks. Provides sales processing, operational administrative, and customer service support to Financial Advisor. Assist in the coordination of activities, travel arrangements, scheduling conferences, meetings, managing Financial Advisors calendar, and other projects as assigned. Act as a liaison between the client, Financial Advisor, and back office.
ESSENTIAL FUNCTIONS
• Answer telephone calls, responding, screening, and delegating calls as appropriate, and provide other assistance to callers if possible. • Manage Financial Advisors calendar and schedule appointments. • Arrange customer seminars and branch employee training. • Assist in coordinating activities, prepare presentation materials, and support Financial Advisor for business-related functions. • Prepare requested reports. • Process documents, open client account, and upload to Smartworks Docupace. • Assist Financial Advisor in marketing activities, use MarketingCentral, and maintain client relationship management database. • Establish and maintain customer files. • Help Financial Advisor prepare for auditing.
QUALIFICATION
Education College degree with business classes preferred but not mandatory.
Experience 2-5 years of applicable administrative experience required.
Skills Ability to be proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook), strong communication and presentation skills, excellent follow-up and organizational skills, ability to work successfully both independently and as a team player, be well organized, detail-oriented, manage multiple tasks and priorities, and have excellent customer service and computer skills.
OTHER DETAILS
Hourly Range 20.00 - 21.63 hour without license 21.63 - 25.00 hour with license Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for incentive compensation.
Cathay Bank offers its full-time employees a competitive benefits package, which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs, which includes coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs, health saving account (HSA) with company contributions, voluntary coverages, and 401k.
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Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex, including pregnancy and related medical conditions, childbirth, and breastfeeding, reproductive health decision-making, sexual orientation, gender identity, expression, genetic information or characteristics, disability, or medical condition, military status, or status as a protected veteran, or any other status protected by applicable law.
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mickey.hsucathaybank.com
. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.