The Assistant Team Leader (ATL) supports store operations under the Team Leader, focusing on revenue generation, expense control, personnel supervision, and delivering exceptional customer service.
They assist in hiring, training, and developing team members, manage store budgets, handle donations, oversee safety and security, and maintain supplies and property.
The ATL is responsible for daily reporting, cash handling, safety inspections, inventory management, and supporting production goals, ensuring compliance with standards.
Qualifications include strong supervisory skills, retail management experience, and basic computer proficiency.
Physical requirements involve lifting, standing, and manual dexterity.
They must work evenings/weekends, have reliable transportation, and support store closing.
Critical success factors include sales performance, donor and customer metrics, safety, and effective reporting.