Assistant Studio Manager - Burbank

Orangetheory Fitness -- West Coast Fitness

Burbank, CA

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JOB DETAILS

SKILLS

CPR Certification, Coaching, Communication Skills, Computer Skills, Customer Support/Service, Data Entry, Defibrillator, Fitness, High School Diploma, Inventory Management, Leadership, Microsoft Excel, Microsoft Office, Microsoft Word, Multitasking, Onboarding, Organizational Skills, Physical Demands, Presentation/Verbal Skills, Record Keeping, Retail, Safety/Work Safety, Sales, Set Goals, Team Lead/Manager, Training Program, Windows Communication Foundation (WCF), Writing Skills

LOCATION

Burbank, CA

POSTED

1 day ago

Job Title: Assistant Studio Manager - Burbank

Direct Supervisor: Studio Manager
Status: Hourly non-exempt

Location: 91502

COMPANY DESCRIPTION
West Coast Fitness
West Coast Fitness is a leading franchisee of Orangetheory Fitness with 50+ studios in Los Angeles, San Francisco's Bay area, and Ohio. Our mission is to lead, support, and inspire the Orange Passion. We do this by focusing on our amazing and talented team and emphasizing the 3 Cs of Success - Clarity, Communication, and Collaboration. We strive to grow future leaders with an atmosphere of inclusivity, enthusiasm, and empathy. Established in Los Angeles, CA, in 2014, WCF prides itself on building teams that break records, innovate with intention, and continue to expand our reach many of our original teams are still with us today!

Orangetheory Fitness

Led by highly skilled coaches, each Orangetheory workout incorporates endurance, strength, and power elements through a variety of equipment including treadmills, rowing machines, TRX Suspension Training, free weights, and more. As a heart-rate-based totally-body group workout, OTF combines science, coaching, and technology to guarantee maximum results from the inside out. The result is more energy, visible toning, and a supercharged metabolism for MORE caloric afterburn, MORE results, and MORE confidence, all to deliver you MORE LIFE.

JOB DESCRIPTION

A little quiz for you: What do Batman and Robin, Bonnie and Clyde, Beyonce and Jay-Z, and Maverick and Goose all have in common? Answer: They're all infamous duos that wouldn't be nearly as fierce alone as they are as a team!

That's how it is with an Orangetheory Studio Manager and their Assistant Studio Manager (ASM). They're a team, a duo, a partnership. And while the manager is ultimately accountable for the studio as a whole, without that able-bodied sidekick, the studio wouldn't run nearly as smoothly.

So, if you'd like to be half of such a pair, to know the ropes as well as you know your members' names, to step in when your manager steps out, to balance each other's strengths, to set goals and surpass them...then this role with Orangetheory just might be perfect for you.

Specific job duties and selection requirements vary between Orangetheory studio locations, and more details can be provided by the studio's hiring manager if you are selected to move forward in the interview process.

ESSENTIAL DUTIES & RESPONSIBILITIES

Assist the Studio Manager in all areas of the business
Lead and develop Sales Associate team daily
Own responsibility for all studio operational tasks, including lead and inventory management
Maintain accurate records using established OTF sales systems
Perform telephone inquiries, follow-up calls, and customer care calls
Host OTF studio tours with prospects and/or fitness program holders
Greet members and guests promptly, enthusiastically, and with a smile, to create a friendly, positive environment upon entry
Participate in 1-2 OTF scheduled workouts per week
Maintain an organized and clean work environment
Respond immediately to member requests, inquiries, and concerns
Ensure proper onboarding of all OTF members through the completion of essential Client Intake and Membership Agreement forms
Attend and participate in all relevant OTF training programs, events, and meetings

QUALIFICATIONS

Leadership experience in the workplace
High-level customer service skills
Previous sales experience, with strong sales skills (experience working in a sales quota-bearing structure highly preferred)
Excellent verbal and written communication skills
Ability to multi-task and excel in a fast-paced environment
Functional computer skills required Microsoft Office (Word, Excel), general site navigation, in-depth reporting, and data entry
Flexibility to work daytime, evening, holiday, and/or weekend hours as needed
Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it's an attitude)
High school diploma
Health and fitness-minded people, highly preferred

BENEFITS

Competitive hourly wage
Performance bonuses based on weekly, monthly, individual, and team sales goals
Medical, Dental, and Vision (based on full-time hours)
401k (based on full-time hours)
Access to all Orangetheory classes at any studio nationwide
Deep discounts on all OTF retail and technology (see now at shoporangetheory.com)
Opportunities for career growth
Covid-19 safety and health protocol for a safe work environment
Monthly team-building events and reward opportunities
Free AED/CPR certifications
Huge discount on NASM and AFAA certifications (inquire with management)

PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands to signal, handle, or feel. The employee must occasionally lift and/or move up to 80 pounds.

AAP/EEO Statement: Our Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time, including early mornings, nights, weekends, and holidays

Pay: $20/hour + bonus potential

Assistant Studio Manager - Burbank

Orangetheory Fitness -- West Coast Fitness

Burbank, CA

About the Company

Orangetheory Fitness -- West Coast Fitness

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