Purpose
The Assistant Store Manager (ASM) ensures and creates an excellent shopping experience for customers; with a focus on servicing the customer, driving sales growth and profitability. They establish an engaging environment for all team members. The ASM leads the retail store and ensures the store achieves and maintains the operational standards set forth by the company and the store manager. The ASM also trains, motivates, mentors, coaches, and develops store team members to ensure delivery of best-in-class store operations. The ASM ensures all store team members comply with all company policies and procedures, and city, state and federal requirements.
Responsibilities
Provides leadership, coaching and development to store team members in relation to their tasks, duties, role requirements and performance standards
Creates a safe and positive store environment for both team members and customers
Assists store manager with creating the weekly schedule for team members
Leads the store in the store manager's absence to include opening and closing the store
Performs and/or coordinates building maintenance
Takes genuine interest in the growth, development and success of team members through rigorous training, coaching, mentoring and development, and supports the Store Manager in progressive disciplinary actions as required
Consistently and effectively communicates across all stakeholders, including but not limited to store team members, store managers and district managers
Ensures the store is operated according to the operational standards set forth by the company and in a manner that maximizes sales, profitability and delivers a world class shopping experience
Provides leadership that results in excellent daily store conditions to include, but not limited to, required daily produce/meat/center store department operations that fully adhere to company's operational standards and programs, daily execution of Food Safety, other safety policies including power equipment operation and ensures excellent daily sanitation standards are achieved
Responsible for key metrics of store operations, including sales, customer counts, labor productivity, and shrink
Analyzes, understands, and utilizes operational/financial data to make appropriate business decisions when responsible for the store or alongside the store manager
Responsible for merchandising program execution, all plan-o-grams, displays, price signs, shelf tags and loyalty programs
Maintains a high standard of operation for customers which includes a full, fresh, clean and friendly place to shop
Manages inventory levels to the specific metrics of the store to ensure quality, freshness, and effective rotation practices to meet company's standards.
Responsible for excellent perishable product offering and management, including in-stock positions, in-stock conditions, fresh standards met in all perishable departments and shrink exposure-
Responsible for interpreting sales data and trends to maintain correct ordering and inventory procedures
Responsible for the implementation of and compliance with all policies and procedures to include accounting procedures and practices, cash handling, inventory processes, loss prevention, payroll administration, sanitation, food safety, documentation, policy violations, administrative paperwork, etc.
Acquires food safety certification in accordance with company policies and city/state requirements
Always provides support to the store manager
Performs other duties as assigned
About You
Physical Requirements
#LI-DNI
Our Values
Ability to demonstrate, understand and apply our workplace values.
Simplicity (operate) - the drive to identify root cause and innovate to remove complexity to deliver the best outcome
Heart (emotion) - the passion that drives you to get up every day and work hard to strive for excellence
Performance Excellence (mindset) - clearly defining high expectations, driving ownership of key roles and responsibilities, executing with integrity and emphasis while creating a culture of accountability
Respect (philosophy) - taking pride in being inclusive and treating everyone who comes through the doors with respect
Benefits
Eligible for Team Members who are full-time or who average 30 or more hours per week are eligible for health and welfare benefits
The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and /or location.