Assist the Store Manager in the total operation of the convenience store at the direction of the Store Manager.Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.Essential FunctionsHelp Store Manager train all sales associates as outlined in the “New Employee Training Program”Delegate duties to the sales associates as neededHave complete knowledge of the Employee Handbook and refer to it as necessaryUnderstand store security guidelines and procedures and know how to reach the Store Manager, Supervisor, and Director of Operations at all times of the day and nightWork opposite shift from the Store Manager unless instructed otherwise by the Store Manager, Supervisor, or Director of OperationsConduct themselves in a businesslike manner in the store with other employees and customers and refer questions or problems they cannot answer to the Store ManagerEnsure that all company policies and rules as outlined in the Employee Handbook are followed at all timesAssist manager with staffing the location with properly trained personnel who have a positive attitude toward customers, fellow employees, and the company in generalEnsure that the store and forecourt are maintained in a clean and orderly manner at all timesAssist manager with keeping the store stocked with product authorized by the various department heads and ensure all promoted product is properly displayed each month to maximize sales and profitsAssist manager with ensuring all employees are practicing the customer service guidelines with all customers as outlined in the Employee HandbookAccurately complete the daily book work closeout, enter all necessary information into the back‑office system, balance the cash for the day, and make a bank deposit each day of the weekAssist manager in ensuring all employees adhere to the safety guidelines as stated in the Employee HandbookOperate the cash register, handle cash and credit transactions accurately, and assist customers with item selectionsRing all sales immediately when a customer approaches the sales counter and never keep a customer waiting while performing other tasksUse suggestive selling as directed by the Manager and place customer purchases in an Apple Market bagOperate the fuel console to make fuel purchases easy and accurate for customers; pay close attention to the fuel islands to reduce the risk of fuel “drive offs”Have complete knowledge of guidelines for selling alcoholic beverages, tobacco, and lottery to ensure no sale to under‑age customersReport any loitering or suspicious activity to the Manager immediatelyReplace and fill merchandise on shelves and in coolers as required; keep store aisles free of litter, boxes, and hazardous items; report any product that does not scan or scans at an incorrect price to the Manager dailyReport any accidents involving employees or customers to the Manager immediately, complete an incident report, and fax the report to the corporate office as soon as possibleComplete the daily shift balance report at the end of each shiftDo not smoke inside the store; use the designated outside area for smoke breaksMerchandise purchased for personal use must be paid for immediately and a receipt kept as proof of purchaseReport any malfunction of equipment by placing a work order in Helpdesk Pro on the store computerKeep the drink bar clean and stocked during each shift and always have fresh coffee available for customersPosition QualificationsAccountability – accept responsibility and account for actionsCommunication, Oral – communicate effectively with others using spoken wordCommunication, Written – communicate in writing clearly and conciselyLeadership – influence others to perform their jobs effectively and make responsible decisionsResponsible – be accountable or answerable for conductCoaching and Development – provide guidance and feedback to strengthen knowledge and skill areasChange Management – encourage innovative approaches to problems and opportunitiesConflict Resolution – deal with others in antagonistic situationsCustomer Oriented – take care of customers' needs while following company proceduresReliability – be dependable and trustworthyTime Management – utilize available time to organize and complete work within deadlinesTeam Builder – convince a group to work toward a goalWorking Under Pressure – complete tasks under stressful situationsManagement Skills – organize and direct self and supervise others effectivelyDelegating Responsibility – allocate authority and task responsibility appropriatelyDetail Oriented – pay attention to minute details of a project or taskDiversity Oriented – work effectively with people regardless of age, gender, race, ethnicity, religion, or job typeHonesty / Integrity – be truthful and credible in the workplaceFriendly – exhibit a cheerful demeanor toward othersGoal Oriented – focus on a goal and obtain a predetermined resultDecision Making – make critical decisions while following company proceduresRequired Skills & AbilitiesEducation: High School Diploma or EquivalentExperience: Sales Associate for at least 90 days priorComputer Skills: Basic computer knowledge, calculator usageCertificates & Licenses: None requiredOther Requirements:Be able to read, write, speak, and understand English at an eighth‑grade levelBe able to lift a fire extinguisher weighing 7–10 pounds and move it to a fire areaBe able to tolerate exposure to gasoline fumes and cleaning productsPhysical DemandsStand C (Constantly), Walk F (Frequently), Sit O (Occasionally), Handling/Fingering F (Frequently), Reach Outward O (Occasionally), Reach Above Shoulder O (Occasionally), Climb O (Occasionally), Crawl O (Occasionally), Squat or Kneel O (Occasionally), Bend O (Occasionally).Handling 10 lbs or less – F; 11–20 lbs – F; 21–50 lbs – F; 51–100 lbs – F; >100 lbs – O.Push/Pull 12 lbs or less – F; 13–25 lbs – F; 26–40 lbs – F; 41–100 lbs – F.Other Physical Requirements: Vision (must see), Sense of Sound (must hear), Sense of Touch, Sense of Smell.Work EnvironmentWork in both controlled and uncontrolled climate settings; outdoor responsibilities require ability to work in hot, cold, rain, snow, etc.; walk on slick surfaces inside and out occasionally; work in a freezer up to 34 °F for up to 20 minutes at a time.#J-18808-Ljbffr