Assistant Store Manager

Amazing Assistant Store Manager in Topeka

Description

The Assistant Store Manager is responsible for supporting the Store Manager in staffing, sales, and operations in a Scooter's Coffee location. This role builds and leads a friendly, service-oriented barista team, supports a high-energy work pace, drives sales, increases profit, and demonstrates an engaged management style. The Assistant Store Manager exemplifies Scooter's Coffee core values.

Essential Duties & Responsibilities

• Ensure consistent and quality customer experience through execution of brand beverage recipes and techniques, and fostering the Scooter's "Amazing" customer service experience
• Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and equipment
• Support Store Manager in interviewing, training, and developing staff to demonstrate all company standards in customer experience and operations
• Support ongoing performance feedback and development for staff members, in partnership with the Store Manager
• Maintain accountability in employees using progressive discipline process; partner with Store Manager
• Contribute to store profitability by seeking opportunities to increase sales and by managing expenses
• Maintain company standards in personal and store sales/performance metrics
• Encourage and support full team participation in setting store goals
• Ensure all cash handling, point of sale system, safety, and operational procedures are performed in an accurate, consistent manner
• Maintain awareness of daily, weekly, and quarterly financial reports
• Maintain accountability for store operations including but limited to ordering, scheduling and inventory counts.

• Ability to effectively teach and lead others
• Excellent communication and interpersonal skills
• Passion for working with people
• Energetic, fast-paced, flexible work style
• Ability to work cooperatively in a team environment
• Strong problem-solving, multi-tasking, and administrative
• Ability to anticipate and respond to customer needs
• Ability to work a full-time, flexible schedule
• 1+ years of supervisory experience in a restaurant or retail environment
• Embody and model core roles and mission statement of Scooter's Coffee
• Detail orientated and self motivated
• Ability to work in a fast paced environment and handle multiple duties
• Ability to raise, lower and carry objects up to 50 pounds occasionally throughout a day
• Ability to stand in an upright position without walking more than three consecutive steps occasionally
• Ability to walk more than three consecutive steps for extended periods of time
• Ability to hear, see and speak within a loud environment
• Ability to stoop and climb occasionally throughout a day
• Ability to work with hands on one- and two-handed activities constantly throughout a day
• Regular and predictable attendance