Assistant Store Manager - The UPS Store

The UPS Store #1043

Great Neck, New York

JOB DETAILS
SKILLS
Coaching, Communication Skills, Customer Relations, Customer Service Operations, Customer Support/Service, Dental Insurance, Expense Tracking, Global Branding, Inventory Management, Leadership, Lift/Move 70 Pounds, Marketing, Operational Support, Operations, Order Picking/Packing, Organizational Skills, People Management, Printing, Profit & Loss, Retail, Retail Management, Revenue Growth, Sales, Sales Support, Store Closing, Store Opening, Team Player, Vision Plan
LOCATION
Great Neck, New York
POSTED
9 days ago

Assistant Store Manager – The UPS Store (Retail Customer Service & Operations)

Location: Multiple openings across Nassau County, Long Island, NY
Pay Range: $40,000–$45,000/year (based on experience)
Job Type: Full-time
Schedule: Morning, Afternoon, and Weekend shifts available

Join Our Team

Are you ready to take the next step in your retail career and lead a high-performing team? At The UPS Store, we’re looking for a motivated and dependable Assistant Store Manager who’s passionate about customer service, teamwork, and operational excellence.

As an Assistant Store Manager, you’ll play a key role in daily operations, guiding associates, supporting sales growth, and ensuring each customer leaves with a positive experience.

We are a locally owned franchise group operating 10+ locations across Long Island, NY (Syosset, Jericho, Plainview, Greenvale, Garden City, Garden City Park, Great Neck, Wantagh, Rockville Centre, and Huntington Station). We combine the strength of a global brand with the personal, community-focused touch of a family-run business.

What You’ll Do

  • Lead by example while supporting daily store operations

  • Recruit, train, schedule, and coach associates to achieve performance goals

  • Provide hands-on support for shipping, packing, printing, and customer service

  • Ensure the store is organized, clean, and operating efficiently

  • Assist the Store Manager in monitoring expenses, sales, and profitability

  • Maintain accurate employee timesheets

  • Oversee inventory management and supply ordering

  • Execute local marketing and community outreach initiatives

  • Open and close the store as needed, maintaining security and service standards

Why You’ll Love Working Here

  • Competitive salary with advancement opportunities across 10 locations

  • No late nights — stores close at 7:30 PM weekdays, 5:00 PM Saturday, 3:00 PM Sunday

  • Paid training and ongoing leadership development

  • Medical, dental, and vision insurance

  • Paid sick time and holidays

  • 401(k) with company match

  • Employee discounts on products and services

  • Uniforms provided and free parking

What We’re Looking For

  • 2–3 years of customer-facing retail supervisory or management experience

  • High school diploma or GED required (college coursework or degree preferred)

  • Strong leadership and communication skills

  • Financial awareness or previous P&L exposure preferred

  • Proficiency with Microsoft Office, Adobe Suite, and POS systems

  • Friendly, organized, and professional demeanor

  • Available to work weekends as needed

  • Physically able to lift up to 70 lbs and perform retail functions

Compensation: $40,000–$45,000 annually (based on experience)
Job Type: Full-time

We are an equal opportunity employer committed to providing a welcoming, inclusive workplace for all employees.

About the Company

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The UPS Store #1043