Coaching, Communication Skills, Customer Experience, Customer Support/Service, Lift/Move 50 Pounds, Loss Prevention, Merchandising, Operations Management, Operations Planning, People Management, Performance Metrics, Pricing, Resource Management, Retail, Retail Management, Revenue Growth, Safety Standards, Talent Management
Seeking an Operations or Merchandising Manager responsible for overseeing store operations and merchandising to ensure excellent customer service and drive sales.
- Lead processes such as product receiving, stock management, replenishment, and omni-channel fulfillment.
- Ensure merchandising standards, visual presentation, and pricing accuracy align with company directives.
- Coach and develop associates in operational tasks, customer service, and merchandising techniques.
- Monitor KPIs, manage talent, and support loss prevention efforts.
- Maintain safety standards, manage resources, and adapt to business needs.
Qualifications include supervisory experience, strong communication, decision-making skills, and flexibility. Physical ability to lift up to 50 lbs, stand for long periods, and operate store equipment is required. A college degree or equivalent retail experience is preferred. The role involves maintaining operational standards, developing staff, and ensuring a positive customer experience within a fast-paced retail environment.