The Assistant Store Manager is a front-line brand ambassador dedicated to delivering exceptional customer service and ensuring regulatory compliance.
Essential duties include educating customers on products and services, resolving issues or escalating when necessary, handling cash and transactions accurately, and performing outbound sales and collections in accordance with regulations.
They interact actively with customers to clarify needs, manage cash drawers, process loans and check cashing, and complete compliance trainings.
Qualifications include a high school diploma or equivalent, with 1+ year of sales, customer service, or cash handling preferred. Strong communication, multitasking, and reliable transportation are required.
Physical demands involve extensive standing, cash handling, and lifting up to 50lbs. Travel within the district and occasional overnight stays are expected.
Our company values diversity, inclusion, transparency, and accountability, aiming to make a positive impact on customers and communities.