Assistant Store Manager

Safelite AutoGlass

Portland, ME

JOB DETAILS
SKILLS
Cash Management, Customer Satisfaction, Customer Support/Service, Driver's License, Internet Application, Inventory Management, Lift/Move 35 Pounds, Maintain Compliance, Microsoft Office, OSHA, Operations, Order Management, People Management, Regulations, Resolve Customer Issues, Retail, Retail Management, Retail Operations, Staff Training, Technical Writing, Time Management, Training Tools
LOCATION
Portland, ME
POSTED
1 day ago

The Assistant Store Manager leads front-line associates to deliver excellent customer service and oversee daily operations at a retail location, including staffing, inventory, cash management, safety, and store appearance.

What You'll Get:
- Competitive weekly pay and bonus opportunities
- Benefits valued over $10k, including 401(k), medical plans, PTO, holidays, and volunteer days
- Up to $5,250 annually in tuition reimbursement
- Paid training and necessary tools/resources

What You'll Do:
- Motivate and lead associates for high productivity and customer satisfaction
- Handle customer complaints, warranty issues, and casualty losses
- Manage work orders, mobile jobs, and ensure timely vehicle dispatch
- Train staff on installation, maintenance, documentation, and tech platforms
- Monitor productivity, inventory, and store cleanliness
- Ensure compliance with OSHA and other regulations

What You'll Need:
- High school diploma or equivalent, or 3-5 years leadership experience
- Valid driver's license
- 1+ year supervisory experience
- 3-5 years in retail or service environment; automotive preferred
- Proficiency with Microsoft Office and web applications
- Ability to work outdoors and lift up to 35 lbs
- Present a professional appearance and adhere to safety protocols.

About the Company

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Safelite AutoGlass