The Assistant Manager supports efficient store operations, leads team members, and serves as a role model for barista responsibilities.
Essential duties include ensuring quality customer service by executing beverage recipes, managing high-volume periods, onboarding and training new staff, developing team relationships, and promoting sales.
They assist with cash handling, POS use, health and safety compliance, and opening/closing procedures as a keyholder.
Qualifications include a passion for people, mastery of brand techniques, teamwork, communication skills, problem-solving, and leadership potential.
This role requires punctuality, dependability, adaptability, and a flexible, energetic work style.
Franchisee employment terms vary; the role involves supporting store success and fostering a positive customer experience.