The Assistant Store Manager ("ASM") role involves delivering exceptional customer service, supporting store operations, and developing leadership skills through coaching and training staff.
Responsibilities include educating customers on loan and pawn processes, assisting with account management and recovery, and fostering community relationships to drive business growth.
ASM ensures compliance with policies and laws, manages store security, maintains a clean environment, and handles cash and deposits accurately.
They must adapt to a fast-paced environment, communicate effectively with customers and team members, and maintain a full-time schedule, including limited Saturday hours.
We offer ongoing training to help candidates advance their careers, emphasizing inclusivity and equal opportunity.