Assistant Store Manager | Mall of America | Bloomington MN

Assistant Store Manager | Mall of America | Bloomington, MN

Retail Stores - Arcteryx Mall of America Full-time On-site Apply for this job

Your Opportunity at ARCTERYX

You lead a team in partnership with your Store Manager that delivers best in class guest experiences, building connections and committing to bold objectives both in-store and in our communities. You provide the highest level of guest experience with a passionate, talented group of product guides. You are responsible for creating a brand experience and developing a team in alignment with the Arcteryx Vision, Purpose, and Values.

You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You inspire those around you with your commitment to education and sharing product knowledge. You prioritize your connection with nature and celebrate others doing the same. This enthusiasm for our brand, product, and values inspires your team, which in turn elevates the guest experience, creating space for everyone to find their Outer Peace.

You intuitively find moments to reflect and celebrate achievements and you create leadership development opportunities within your business to ensure the highest level of engagement for your team and drive profitability through guest and team engagement. You are driven to pursue your own goals both personally and professionally and you give this same attention to your team and the business. You recognize that we create a better world together.

As an Arcteryx Assistant Store Manager, heres what youd be doing:

Leading a Team in Alignment with the Arcteryx Vision, Purpose, and Values

Leading and supporting the oversight and leadership of the floor, which includes the five pillars of the business experience, product, community, operations, and people.

Supporting and Leading the Training and Coaching of a High-Performing Team

Supporting and leading the training and coaching of a high-performing team through the lens of the Arcteryx Guest Journey and our commitment to best-in-class guest experience. Leading by example, coaching in the moment, and empowering the team to self-lead through all development plans and training opportunities provided by Arcteryx and your leadership team.

Identifying and Developing a Store Leadership Talent Pipeline in Partnership with Your Store Manager

Identifying and developing a store leadership talent pipeline in partnership with your Store Manager.

Overseeing the Entire Employee Experience from Onboarding through Offboarding

Overseeing the entire employee experience from onboarding through offboarding, including hiring, training, developing performance management, and termination.

Committing to and Delivering on Bold Objectives Both in Store and in the Community

Committing to and delivering on bold objectives both in-store and in the community, building brand presence and guest loyalty by upholding our companys mission and values.

Championing Floor Leadership and Exceptional Guest Experience

Championing floor leadership and exceptional guest experience by leading from the floor 5 days of the week, empowering your team to use their best judgment in all guest service matters.

Supporting the Store Manager in All Store Operations

Supporting the Store Manager in all store operations with areas of focus assigned by the Store Manager in alignment with the needs of the business.

Collaborating with the Store Manager and Community Marketing Manager to Execute Store Events

Collaborating with the Store Manager and Community Marketing Manager to execute store events that support the company mission, drive traffic, and increase community involvement.

Partnering with the Store Manager to Evaluate Team Needs on a Quarterly Basis

Partnering with the Store Manager to evaluate team needs on a quarterly basis to ensure staffing and team development are supporting the business both now and for the future.

Collaborating with the Store Manager and Community Marketing Manager to Execute Store Events

Collaborating with the Store Manager and Community Marketing Manager to execute store events that support the community mission, drive traffic, and increase community involvement.

Are You Our Next Assistant Store Manager?

Requirements:

• 2-3 years of leadership and retail management experience
• Dynamic leadership skills with the ability to recruit, hire, train, lead, motivate, retain, and develop future leaders
• Possess an entrepreneurial spirit and continuously evolve to achieve great results
• Have a passion for service and delivering an exceptional experience for guests
• Proven financial acumen to include budgeting and forecasting, sales, gross margin, expense control, and net profit
• Have proven ability to set a clear vision, align your team around common goals, and foster commitment to these objectives
• Effectively balance autonomy and collaboration
• Seek the best, not necessarily the easiest solutions, with an unwavering commitment to do what is right
• Passion for leading is paralleled by passion for getting outside and living it
• Strong written and verbal communication
• Excellent time management and problem-solving ability
• Efficient with Microsoft suite (Word, Excel, Outlook, etc.)
• Ability to lift up to 30 lbs

Expectations:

• All employees availability must reflect the needs of the business, which may change from time to time.
• The Store Manager determines the availability needs in partnership with the Regional Manager and this schedule could include a combination of shift times, including mornings, evenings, and weekends.
• All employees are expected to be available to work Black Friday, the day after US Thanksgiving, and from the second week of December until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise on an annual basis.

Compensation:

• Hourly rate: $26-$36 per hour
• A reasonable estimate of the pay range is USD 26/hour - USD 36/hour at the time of this posting.
• The pay range is based on market location and store type.
• Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education, and/or training.
• The upper end of the range is typically reserved for candidates with demonstrated expertise that is above job requirements or who bring exceptional, directly transferable experience.

Details:

• Hours: Full-time, 40 hours per week, five days a week
• Compensation: Hourly
• Location: On-site
• Equal Opportunity: Arcteryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected.
• Creating an Inclusive Workplace: We care about the uniqueness of our applicants, employees, and guests and do so in a safe space fueled by curiosity and acceptance.
• Benefits: Competitive bonus program and benefits that we offer.

Join Us:

We believe that the mountains transform us, that how we adventure matters, and that theres always a better way. Join us in creating positive change in ourselves, our communities, and the world. Live it. Get out there - the mountains make us better.

Disruptive evolution. In pursuit of better. Always. Commit.