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Assistant Store Manager

GOODWILL INDUSTRIES OF CENTRAL IOWA

Johnston, IA

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JOB DETAILS
SALARY
$18–$22 Per Hour
SKILLS
Business Support, Career Development, Coaching, Communication Skills, Customer Relations, Customer Support/Service, Exceeded Sales Goal, Expense Analysis, Funding, HRIS/HRMS, Inventory Management, Meet Sales Quota, Metrics, Microsoft Office, Operations Management, Partner Sales, Performance Metrics, Point of Sale (POS) Systems, Pricing, Problem Solving Skills, Process Safety Management, Production Control, Quality Metrics, Retail, Retail Management, Retail Operations, Revenue Management, Revenue Planning, Safety Process, Safety Training, Team Lead/Manager, Training/Teaching
LOCATION
Johnston, IA
POSTED
Today
**Goodwill of Central Iowa** is looking for a **Retail Assistant Store Manager** to manage **donated-goods retail** employees with our values of love, kindness, and respect. **Hours and Schedules:** - Full-Time (40 hours/week) - **No** retail holiday season! Shifts may be scheduled **Monday - Saturday between the hours of 8** **am and 10 pm and Sundays from 11 a.m. to 6 p.m.** - **This position requires a flexible schedule to manage any shift across the department and support business needs.** **Pay and Benefits:** - Starting wage of **$18.00-$22.00/hour dependent on relevant years of experience.** - **An additional $1.00/hour on Saturday and Sunday shifts worked!** - **Monthly bonus eligibility** based on achievement of department goals! - **Annual merit increase eligibility** based on individual job performance. - Eligibility for a full benefits package including medical, dental, vision, retirement, PTO, and more on the first of the month following date-of-hire! **Career Development Pathways Could Look Like:** - **Store Manager-In-Training** - Assists with directing store operations to train, lead, and manage store team members and learn how to achieve key performance metrics and manage revenue targets. - **Store Manager** - Directs store operations to lead, train, and develop employees, champion service excellence, and achieve key performance indicators and revenue targets in support of funding GCIs mission. - **District Manager** - Oversees multi-unit store operations management by leading teams to drive operational and service excellence, overall financial performance, loss control activities, customer service, inventory control, and quality standards within their assigned stores. - Assistant Director of Retail Operations - Oversees the retail department operations and leaders, championing service excellence, and achieving organizational targets to fund Goodwill's mission. Successful candidates have: - 6 months of management experience - softlines and hardlines experience preferred - Outstanding communication skills for daily employee and customer interactions - A dedication to coaching, leading, and developing others - Exceptional problem-solving abilities - Flexibility to work positively on a team within Goodwill of Central Iowa's values of treating others with love, kindness, and respect **Position Summary:** Our **Assistant Store Managers** are responsible for managing, training, and coaching store employees. This position assists in managing the store to achieve KPIs (key performance indicators) goals, which are measured and recorded monthly, quarterly and annually with a goal of meeting or exceeding revenue targets to help fund GCIs (Goodwill of Central Iowa) mission of making purposeful employment possible for all. Assistant Store Managers provide excellent customer service to external and internal customers. This position will lead processes such as donation tracking, production and pricing of donated goods, cash balancing, team member performance coaching, safety, and training using various technology and systems. **What you'll do here:** Assists in managing the team and store processes effectively to meet sales and production goals monthly, quarterly and annually. Trains and coaches employees using various platforms including in-person, online, and written processes. Effectively uses technology such as Microsoft Office suite, Point of Sales system, Human Resources Information System, cash register operations system, camera system, to communicate, monitor, and track store metrics. Analyzes expenses, production, and sales to achieve revenue goals to support and fund Goodwill of Central Iowas mission. Participates in monthly f nancial calls. Completes regular KPI reports, oversees employee timekeeping, and completes bi-weekly payroll actions. Regularly provides work performance feedback to employees using GCIs values of love, kindness, and respect. Provides communication within the store through team meetings, one-on-one conversations, electronically, and by posting or distributing relevant written materials. Supports the Mission department and activities through our round-up program, promoting Mission activities and programs, supporting Mission goals and employees. Provides excellent customer service and responds effectively and promptly to customer needs. Assists in managing store DGR (donated goods retail) processes of sorting, pricing, and rotating merchandise to achieve production and sales goals. Partners with Store Manager and Safety and Loss Control Specialist to monitor and manage safety processes, regular safety activities, and safety training. Regularly completes and submits reports, performs employee actions within the HRIS (human resource

About the Company

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GOODWILL INDUSTRIES OF CENTRAL IOWA